Cookie Crew Member: Flexible Hours + Growth

Insomnia Cookies; Louisville (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible hours

Free cookies

Employee discount

Pet insurance

Paid time off

Excellent training

Growth opportunities

Team environment

Job summary

Insomnia Cookies is looking for a friendly Cookie Crew Member to join our fast-paced bakery team. You’ll welcome guests, bake and package cookies and treats, and ensure orders are accurate for in-store, pickup, delivery, and online channels.

This role emphasizes hospitality, teamwork, and delivering a memorable experience, with evening, late-night, weekend, and holiday availability as typical shifts. Join our growing brand and help fans enjoy warm cookies all night long.

Qualifications

• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications applicable to the location.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

• Welcome every guest with genuine hospitality and make every interaction memorable.
• Prepare, bake, and package our warm cookies, brownies, ice cream, and other treats to Insomnia's quality standards.
• Accurately prepare in-store, pickup, delivery, and online orders.
• Operate the register and process guest transactions.
• Keep the bakery clean, stocked, organized, and food-safe throughout every shift.
• Jump in wherever your team needs you, whether that's restocking supplies, helping a teammate, or keeping the line moving.
• Resolve guest concerns with empathy and urgency, partnering with your Shift Leader when needed.
• Deliver the kind of experience that turns first-time guests into lifelong Insomniacs.

Skills

Hospitality

Customer service

Job description

Insomnia Cookies is looking for a friendly Cookie Crew Member to join our fast-paced bakery team. You’ll welcome guests, bake and package cookies and treats, and ensure orders are accurate for in-store, pickup, delivery, and online channels.

This role emphasizes hospitality, teamwork, and delivering a memorable experience, with evening, late-night, weekend, and holiday availability as typical shifts. Join our growing brand and help fans enjoy warm cookies all night long.