Convention Services Manager: VIP Events & Client Experience

Pier House; Tampa (FL); On-site; USD 40,000 - 65,000; Full time

Job summary

Hilton Tampa Airport Westshore is seeking a full-time Sales & Catering professional to drive high-volume bookings and maintain top-tier banquet service in Tampa, FL. You will solicit opportunities, assist with contracts and proposals, and coordinate across hotel departments to ensure client satisfaction.

The role emphasizes administrative support for the Sales & Catering team, accurate record-keeping, and proactive client liaison to exceed expectations for VIP guests and events.

Qualifications

• Experience in hotel sales or catering is preferred.
• Strong communication and organizational skills.
• Ability to work in an office environment and manage multiple tasks.

Responsibilities

• Generate and book a high volume of business functions across assigned markets.
• Solicit sales through assigned accounts and community involvement to uncover new opportunities.
• Maintain the highest quality of meeting and banquet service.
• Support the Sales & Catering team administratively including correspondence, reports, file turnovers and reservations.
• Coordinate with internal departments to ensure timely, accurate client service and meet client expectations.

Skills

Sales coordination

Event coordination

Customer service

Communications

Job description

Hilton Tampa Airport Westshore is seeking a full-time Sales & Catering professional to drive high-volume bookings and maintain top-tier banquet service in Tampa, FL. You will solicit opportunities, assist with contracts and proposals, and coordinate across hotel departments to ensure client satisfaction.

The role emphasizes administrative support for the Sales & Catering team, accurate record-keeping, and proactive client liaison to exceed expectations for VIP guests and events.