Convention Service Mgr./Temporary

Remington Hospitality; Tampa (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Hilton Tampa Airport Westshore is seeking a Sales & Catering professional to drive and manage a high volume of corporate and social function bookings in the Tampa area. You will work with the Sales & Catering team to prepare contracts, proposals, and addendums, ensuring client satisfaction and seamless event execution.

The role focuses on coordinating with hotel departments, maintaining guest profiles, and supporting administrative tasks for reservations and reports.

Qualifications

• Ability to communicate effectively verbally and in writing.
• Strong organizational skills and attention to detail.
• Capacity to multi-task and manage multiple events and contracts.

Responsibilities

• Generate and book a high volume of business functions (All Markets assigned by DOS).
• Solicit sales through assigned accounts and potential new accounts; participate in community organizations.
• Maintain the highest quality of meeting and banquet service.
• Assist Sales & Catering team administratively including correspondence, preparing reports, file turnovers and assisting with reservations.
• Prepare Banquet Event Orders and distribute to departments; coordinate with internal teams to meet client expectations.
• Assist or spearhead coordination of internal sales events.

Job description

Whether you're traveling for business or leisure, Hilton Tampa Airport Westshore puts you right where you need to be. Our hotel is just 2 miles from Tampa International Airport, Raymond James Stadium, George M. Steinbrenner Field, and 5 miles from the Tampa Convention Center.

Job Description

Responsibilities:

• Responsible for generating and booking a high volume of business functions (All Markets assigned by DOS).
• Solicit sales through assigned accounts, potential new accounts and participation in community organizations, which represent opportunities for new business.
• Maintain the highest quality of meeting and banquet service.
• Support the Sales & Catering team administratively including correspondence, preparing reports, file turnovers and assisting with reservations.
• Exercise decision-making skills to direct requests both internal and external.
• Maintain guest profiles, contacts and additional necessary records used in the Sales & Catering operation.
• Assist the Sales & Catering team with the preparation of contracts, proposals and addendums, track the completion status, and keep files up to date.
• Act as liaison between Sales & Operations to make certain we meet or exceed the client’s expectations.
• Assist in handling reservations for VIP guests and clients.
• Ensure that all arrangements, including upgrades and amenities, are handled properly.
• Coordinate with other departments through verbal and written instructions.
• Communicate with all hotel departments as appropriate. Ensure prompt attention to time sensitive requests by hotel colleagues.
• Complete additional projects as assigned.
• Prepare Banquet Event Orders and internally distributes to departments.
• Assist the Sales & Catering Team in preparing Group Resumes for Staff Meeting and communication to all departments.
• Assist or spearhead the coordination of internal sales events.

Requirements

• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Status

Full-time

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