Convention Services Lead — Seamless Group Events & Revenue

DoubleTree by Hilton; Scottsdale (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

DoubleTree by Hilton in Scottsdale is seeking a Convention Services Manager to drive flawless group events from inquiry to execution. You will coordinate catering, room blocks, AV, and F&B with hotel departments to ensure client satisfaction.

The role focuses on cultivating catering accounts, re-engaging past clients, and growing revenue aligned with the hotel's business plan. You will be the on-site liaison, finalize details, and lead pre-con meetings.

Qualifications

• Convention or event services experience is required.
• Excellent organization and communication.
• Calm and solutions oriented under pressure.
• Must be flexible to work any shifts, including holidays and weekends.

Responsibilities

• Confirm event requirements and function orders.
• Coordinate room blocks, setups, AV, and F&B.
• Lead pre con meetings and communicate updates.
• Be on site contact for program execution.
• Manage changes, billing, and post event review.
• Maintain accurate records and timelines.

Skills

Organizational skills

Communication

Calm under pressure

Shift flexibility

Job description

DoubleTree by Hilton in Scottsdale is seeking a Convention Services Manager to drive flawless group events from inquiry to execution. You will coordinate catering, room blocks, AV, and F&B with hotel departments to ensure client satisfaction.

The role focuses on cultivating catering accounts, re-engaging past clients, and growing revenue aligned with the hotel's business plan. You will be the on-site liaison, finalize details, and lead pre-con meetings.