Contracts and Bid Coordinator/ Administrative Assistant I/ Sales Support Coordinator

Spectraforce Technologies, Inc.; Modesto (CA); On-site; USD 28,000 - 39,000; Full time

Job summary

Spectraforce Technologies, Inc. in Modesto, CA is seeking a Contract & Bid Coordinator/Administrative Assistant I to support contracts, bids, and sales operations. This on-site role handles pricing, order management, onboarding, and customer service in a fast-paced environment.

The position emphasizes cross-functional collaboration with Sales, Merchandising, Operations, and Customer Service, plus training on customer systems and ordering processes. 7-month duration, standard business hours.

Qualifications

• Must be detail-oriented with strong organizational abilities.
• Experience supporting sales operations or contracts/bid processes is a plus.
• Strong communication and customer service focus required.

Responsibilities

• Provide daily support to Contracts and Bid Specialists.
• Assist with customer inquiries including orders, credits/returns, pricing, and product concerns.
• Monitor orders and provide status updates to customers and internal stakeholders.
• Create and maintain customer order guides; perform pricing updates and item requests.
• Coordinate customer visits/meetings and assist with onboarding and training.

Skills

Organizational skills

Multitasking

Verbal communication

Written communication

Customer-focused

Data entry

Administrative skills

Time management

Education

High School Diploma or equivalent

Tools

Microsoft Excel

Outlook

Word

Teams

Job description

Contracts and Bid Coordinator/ Administrative Assistant I/ Sales Support Coordinator

Location: Modesto, CA, USA 95354

Duration: 7 Months

Schedule: Monday - Friday, 8:00 AM - 5:00 PM

Interview Process: 2 Rounds via Microsoft Teams

Position Overview

We are seeking a detail-oriented and customer-focused Sales Support Coordinator / Contracts and Bid Coordinator to provide direct support to Contracts and Bid Specialists. This role is responsible for assisting with contract administration, bid management, customer support, account setup, pricing implementation, and business development activities. The ideal candidate will possess strong organizational skills, excellent communication abilities, and experience supporting sales operations in a fast-paced environment.

This position works closely with customers and internal departments to ensure timely execution of contracts, accurate pricing, order management, and exceptional customer service.

Key Responsibilities

Sales & Contract Support

• Provide daily support to assigned Contracts and Bid Specialists.
• Assist with customer inquiries related to:
  • Special orders
  • Credits and returns
  • Transportation and delivery issues
  • Product concerns
  • Pickup requests
• Monitor customer orders prior to cutoff times to ensure accuracy and fulfillment.
• Track orders and provide status updates to customers and internal stakeholders.
• Manage proprietary item requests (MUPA).
• Provide Clinet 360 support and troubleshooting.

Account & Order Management

• Create and maintain customer Order Guides.
• Perform chart maintenance and pricing updates.
• Process new item requests and Limited Time Offer (LTO) submissions to merchandising teams.
• Support new customer account setup and onboarding activities.
• Manage inventory reporting and related administrative tasks.

Business Development Support

• Coordinate and schedule customer visits and meetings.
• Support menu reviews and product evaluations.
• Arrange new product sampling, broker visits, and customer demonstrations.
• Conduct market research and analyze industry trends.
• Assist with business development initiatives and customer retention efforts.

Customer Onboarding & Training

• Facilitate customer onboarding and account implementation.
• Provide training and support for customer systems and ordering processes.
• Ensure customers understand pricing agreements, contract requirements, and available services.

Cross-Functional Collaboration

• Partner with internal departments including Sales, Merchandising, Operations, Transportation, and Customer Service.
• Support implementation and maintenance of contractual pricing agreements.
• Ensure compliance with contractual requirements and company policies.

Required Qualifications

Education

• High School Diploma or equivalent required.

Experience

• Minimum 1 year of experience supporting an Account Executive, Customer Service Representative (CSR), or related sales support role.
• Experience in foodservice, distribution, hospitality, or related industries preferred.
• Previous experience with contract administration, bid support, customer service, or sales operations is a plus.

Preferred Experience

• 1-2 years of foodservice sales experience.
• Restaurant management, culinary, or chef-related experience.
• Exposure to pricing, customer onboarding, or account management.

Required Skills & Competencies

• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Customer-focused with the ability to build positive relationships.
• Sound judgment and problem-solving skills.
• Self-starter who can work independently and as part of a team.
• Strong data entry and administrative skills.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency in Microsoft Office Suite, including:
  • Microsoft Excel (required)
  • Outlook
  • Word
  • Teams
• Ability to work effectively in a fast-paced environment.

Preferred Background

Candidates with experience in any of the following areas are highly encouraged to apply:

• Sales Support
• Contract Administration
• Bid Management
• Foodservice Distribution
• Customer Service
• Account Coordination
• Restaurant Operations
• Hospitality Management
• Inventory Reporting
• Business Development Support

Additional Information

This position is fully on-site and requires regular interaction with customers and cross-functional internal teams. The successful candidate will play a key role in supporting sales operations, maintaining customer satisfaction, and driving overall business success.