Contractor Services Coordinator - (Remote/Hybrid/In-Office Flexible)

National Field Representatives, LLC; Claremont (NH); Hybrid; USD 50.000 - 65.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

Company paid life insurance

Generous PTO

401(k) employer matching

Disability insurance

Additional life insurance

Zusammenfassung

National Field Representatives, LLC in Claremont, NH is seeking a Contractor Service Coordinator to oversee coverage and contractor performance, assign work orders, and negotiate pricing adjustments. The role emphasizes strong contractor relations and high-volume workload management.

The position offers remote work with hybrid or NH office options. It supports locations nationwide and provides a comprehensive benefits package tied to a family-owned company culture.

Qualifikationen

• Experience managing a high-volume workload.
• Experience in default mortgage servicing preferred.
• Prior experience managing a vendor network beneficial.
• Excellent customer service and communication skills, attention to detail, strong computer skills and ability to multitask.

Aufgaben

• Provide oversight to ensure NFR has adequate coverage to handle all preservation orders and manage contractor performance.
• Assign work orders and negotiate pricing adjustments.
• Manage performance of contractors and conduct onboarding interviews.
• Expedite orders and research contractor disputes.
• Cultivate and maintain relationships with independent contractors to support operations.

Kenntnisse

Customer service

Communication skills

Attention to detail

Computer skills

Multitasking

Jobbeschreibung

Description

Recognized as a certified “Great Place to Work”, National Field Representatives (NFR) is a family owned and operated company located in Claremont, NH. Proud of its performance, reputation and most of all, its employees who make it all possible, NFR offers a supportive work environment with great benefits.

NFR maintains properties for mortgage companies by working closely with our nationwide network of contractors and inspectors. Our Contractor Services Department has openings for Contractor Service Coordinators.

As a Coordinator, you will provide oversight to ensure NFR has adequate coverage to handle all preservation orders received and manage contractor performance. Responsibilities include assigning work orders, negotiating pricing adjustments, managing performance of contractors, conducting on-boarding interviews, expediting orders and researching contractor disputes. NFR’s rapport with independent contractors is paramount to its success. As a coordinator, you will be at the forefront cultivating and maintaining those relationships.

Requirements

The ideal candidate will have experience managing a high-volume workload, ability to evaluate information and problem-solving skills. Previous experience in default mortgage servicing is preferred. Prior experience managing a vendor network is beneficial. Excellent Customer service and communication skills, attention to detail, strong computer skills and ability to multitask are necessary.

This position is remote with an option to work hybrid or in office from our NH office. Remote locations are available in the following states: AL, DE, FL, GA, IA, KS, MS, NC, NH, SC, TX and VT

NFR offers a great training program and benefits package including: health, dental, vision, company paid life insurance, generous PTO package, 401(k) employer matching contribution, and third-party products such as disability and additional life insurance. NFR does not sponsor work visas.