Commercial Escrow Assistant

03000 Fidelity National Title Ins Co; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Fidelity National Financial (FNF) in Phoenix, AZ is seeking a Commercial Escrow Assistant to support opening, maintaining, and closing escrow accounts. You will assist escrow officers by creating/editing correspondence, maintaining files, and handling client inquiries to ensure timely real estate transactions.

The role requires strong communication, prioritization, and the ability to work with minimal supervision in a fast-paced environment.

Qualifications

• High school degree or equivalent.
• Effective communication and interpersonal skills, written and verbal.
• Ability to articulate challenges and to anticipate and solve problems.
• Responsive to client inquiries in a professional and proactive manner.
• Prioritize, organize, and execute incoming tasks in a fast-paced environment.
• Ability to meet/manage deadlines with consistent follow-through.
• Enjoys working in partnership or on a team.
• Flexible work schedule to allow for occasional overtime.

Responsibilities

• Provide support for escrow accounts
• Prepare documents and maintain accurate files and records
• Respond to client inquiries

Skills

Communication skills

Interpersonal skills

Problem solving

Deadline management

Teamwork

Time flexibility

Education

High school diploma or equivalent

Associate or Bachelor’s degree preferred

Job description

FNF® is the leading provider of title insurance and settlement services to the real estate and mortgage industries. FNF®'s various mortgage and real estate services companies provide services that complement our title insurance business. From a full-service qualified intermediary, home warranties, UCC insurance, relocation services, and notary services, we provide essential services to fulfill the needs of a changing real estate industry. FNF® believes the power of technology can elevate the real estate transaction. From investments in title and escrow software to industry-leading real estate partner solutions, we take our commitment to provide real estate professionals and consumers with a truly reimagined, transparent, connected, and trusted real estate experience to heart.

POSITION OVERVIEW

The Commercial Escrow Assistant will provide support during the opening, maintaining, and closing of escrow accounts. He/she will assist escrow officers by creating and editing correspondence and documents, maintaining files and records, and providing services to clients pertaining to the sale or refinance of real estate. This person must be able to manage and prioritize multiple projects to meet deadlines within a fast-paced environment and be able to work under minimal supervision.

LOCATION

This role is onsite based in Phoenix, AZ.

DUTIES & RESPONSIBILITIES

• Provide support for escrow accounts
• Prepare documents and maintain accurate files and records
• Respond to client inquiries

MINIMUM REQUIREMENTS

• High school degree or equivalent
• Effective communication and interpersonal skills, written and verbal
• Ability to articulate challenges and to anticipate and solve problems
• Responsive to client inquiries in a professional and proactive manner
• Works with a sense of urgency in a fast-paced environment, with a strong ability to prioritize, organize, and execute incoming tasks/requests
• Ability to meet/manage deadlines with consistent follow-through
• Enjoys working in partnership or on a team
• Flexible work schedule to allow for occasional overtime

PREFERRED EXPERIENCE

• Associate or Bachelor’s degree preferred

COMPENSATION & BENEFITS

• The base salary (exempt) or hourly rate (non-exempt) is just one component of the total rewards package offered to our employees, including potential bonus or commission eligibility, insurance (medical/dental/vision/life/disability), matching 401(k) plan and matching employee stock purchase plan.

EQUAL OPPORTUNITY POLICY

FNF, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

FNF® is the leading provider of title insurance and settlement services to the real estate and mortgage industries. FNF®'s various mortgage and real estate services companies provide services that complement our title insurance business. From a full-service qualified intermediary, home warranties, UCC insurance, relocation services, and notary services, we provide essential services to fulfill the needs of a changing real estate industry. FNF® believes the power of technology can elevate the real estate transaction. From investments in title and escrow software to industry-leading real estate partner solutions, we take our commitment to provide real estate professionals and consumers with a truly reimagined, transparent, connected, and trusted real estate experience to heart.