Contract Support & Billing Specialist

CBRE; San Francisco (CA); On-site; USD 33,000 - 53,000; Full time

Job summary

CBRE Contract Support Associate in San Francisco, CA provides exceptional customer service and administrative support to a large business unit, facility, or account. The role is part of Contract Quality Management and focuses on delivering contractual services to meet requirements.

You will respond to client inquiries, manage invoice processing, vendor onboarding, and quarterly/ monthly reporting while ensuring compliance with safety standards and company policies.

Qualifications

• High School Diploma or GED with 3-4 years of job-related experience.
• Comprehensive understanding of processes, procedures, systems, and concepts within own job function.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook, etc.).
• Organizational skills with an advanced inquisitive mindset.
• Advanced math skills; ability to calculate percentages, discounts, and markups.
• Applicants must be authorized to work in the United States without visa sponsorship now or in the future.

Responsibilities

• Respond to client inquiries and ensure timely, quality service delivery and follow-up to ensure satisfaction.
• Understand the contract scope and ensure all work is carried out accordingly.
• Be a financial and operational systems champion; identify cost-saving opportunities to maximize savings Targets.
• Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.
• Review processed invoices; ensure accurate cost center coding; coordinate billing, margins, invoices, and PO processing.
• Review and approve maintenance invoices and projects as per contracted agreements.
• Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.
• Deliver monthly reporting support on Contract and Business Unit Reviews.
• Assist in ensuring compliance with Health & Safety requirements, including HSE reporting and maintaining QHSE documentation.
• Gather and analyze data to identify and solve complex problems; propose new techniques where applicable.
• Impact own team and related teams; suggest improvements to existing processes and solutions.

Skills

Customer service

MS Office

Organizational skills

Analytical skills

Communication

Education

High School Diploma or GED

Job description

CBRE Contract Support Associate in San Francisco, CA provides exceptional customer service and administrative support to a large business unit, facility, or account. The role is part of Contract Quality Management and focuses on delivering contractual services to meet requirements.

You will respond to client inquiries, manage invoice processing, vendor onboarding, and quarterly/ monthly reporting while ensuring compliance with safety standards and company policies.