ITSP- Tyler TX

TEKsystems; Tyler (TX); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401(k) Plan

Pre-tax & Roth

Life Insurance

Disability insurance

HSA

Transit benefits

PTO & vacation

Job summary

TEKsystems is seeking an IT support technician for an onsite contract role in Tyler, TX. The position focuses on escalated IT support, deployment, and maintenance of desktop and handheld devices, as well as printers and network infrastructure in a warehouse setting.

The role requires familiarity with security policies and standard IT practices, and experience with ServiceNow or Halo platforms is a plus.

Qualifications

• Experience providing escalated IT support for internal staff.
• Knowledge of IT security policies and company standards.
• Familiarity with IT service platforms such as ServiceNow or Halo.
• Ability to support warehouse operations and plant floor environments.

Responsibilities

• Provide escalated IT support for internal employees implementing and maintaining IT infrastructure.
• Enforce security policies and company standards across devices and systems.
• Utilize ServiceNow/Halo for incident tracking and resolution.
• Support deployment and troubleshooting of desktops, handheld scanners, printers, and network hardware.

Skills

PC Deployment / Imaging

Hardware troubleshooting

Windows 10/11 support

Printer & network issues

Tools

Microsoft InTune

Autopilot

ServiceNow

Halo platforms

Job description

Top Skills

1. PC Deployment / Imaging Experience is a must - Leverages Microsoft InTune and Autopilot for deployment, experience with these tools are not required, but nice to have
2. Troubleshooting workstation, application, peripheral, handheld devices, TCP/IP, and printer issues
3. Must be able to perform desk-side Windows 10 / 11 workstation support in a networked office environment, as well as plant floor environment

Description

IT support technician will provide escalated level IT support for internal employees implementing, maintaining and enhancing IT infrastructure this includes Security policies and enforcement of company standards. Through utilizing IT best practices and Service Now / Halo platforms this position focuses on warehouse operations, hardware support, deployment and troubleshooting of computers (Desktop and Laptop), Handheld Scanners, Industrial size printers and network infrastructure.

Job Type & Location

This is a Contract position based out of Tyler, TX.

Pay and Benefits

The pay range for this position is $20.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan
• Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Nov 6, 2026.

Workplace Type

This is a fully onsite position in Tyler,TX.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.