Contract IT Support Specialist — M365 & Cybersecurity (DC)

The EDH Global; Washington (District of Columbia); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401(k) with match

Health, dental, and vision insurance

Flexible schedule

Paid time off

Tuition reimbursement

Professional development

Job summary

A leading IT service provider is seeking an IT Support Specialist Contractor in Washington, D.C. This role involves providing comprehensive technical support to a diverse global workforce, managing troubleshooting of hardware, software, and network issues. The ideal candidate will have deep expertise in M365 environments, strong Windows troubleshooting skills, and relevant certifications. This full-time contractor position offers a competitive salary and various benefits including a 401(k) plan and health insurance.

Qualifications

• Deep expertise in M365 hybrid environments, Entra ID, SSO, and MFA.
• Advanced proficiency in Windows troubleshooting and device support.
• Experience with analytical software platforms.

Responsibilities

• Provide hardware, software, and network support to global staff.
• Deliver help desk services, including troubleshooting and maintenance.
• Manage Microsoft 365 environments and oversee email account lifecycles.

Skills

M365 hybrid environments

Single Sign-On (SSO)

Multi-Factor Authentication (MFA)

Windows troubleshooting

Remote support tools

Cloud security best practices

Scripting (Python, PowerShell, Bash)

Education

Bachelor's degree in IT or related field

Relevant certifications (CompTIA, Microsoft, ITIL)

Tools

Microsoft 365 administration

Adobe

Power BI

Power Automate

Visio

Planner

Project

Job description

A leading IT service provider is seeking an IT Support Specialist Contractor in Washington, D.C. This role involves providing comprehensive technical support to a diverse global workforce, managing troubleshooting of hardware, software, and network issues. The ideal candidate will have deep expertise in M365 environments, strong Windows troubleshooting skills, and relevant certifications. This full-time contractor position offers a competitive salary and various benefits including a 401(k) plan and health insurance.