Microsoft 365 & IT Support Specialist

thehivecareers.co; Oregon (WI); Hybrid; USD 50,000 - 70,000; Full time

Job summary

A leading technology provider seeks a Technical Support Officer in Wisconsin to implement and maintain cloud-based solutions. The role requires overseeing Microsoft 365, collaborating with cybersecurity teams, and providing user support. Ideal candidates will have a BSc in Computer Science, 1-3 years of experience, and strong problem-solving and interpersonal skills. Occasional long hours may be required for outages or implementations. This position promotes a collaborative and transparent work culture.

Qualifications

• 1-3 years of relevant experience in a customer-focused IT role.
• Experience in managing full or hybrid cloud environments.
• Knowledge of Active Directory administration.

Responsibilities

• Oversee and maintain the Microsoft 365 cloud environment.
• Collaborate with the Cybersecurity Analyst to monitor for vulnerabilities.
• Provide remote support for user-reported issues.

Skills

Up-to-date knowledge of Microsoft 365

Interpersonal skills

Attention to detail

Problem-solving skills

Education

BSc. in Computer Science/Engineering or related field

Tools

Remote-desktop applications

Help-desk software

Job description

A leading technology provider seeks a Technical Support Officer in Wisconsin to implement and maintain cloud-based solutions. The role requires overseeing Microsoft 365, collaborating with cybersecurity teams, and providing user support. Ideal candidates will have a BSc in Computer Science, 1-3 years of experience, and strong problem-solving and interpersonal skills. Occasional long hours may be required for outages or implementations. This position promotes a collaborative and transparent work culture.