Contract CSR - 18 Months, Weekend Off, On-the-Job Training

UniFirst; Denver (CO); On-site; USD 38,000 - 49,000; Full time

Benefits offered by this job

Health Insurance

Profit Sharing

Employee Discount

Tuition Reimbursement

Employee Assistance

Life Insurance

Paid Time Off

Direct Payroll Deposit

Training Platform

Job summary

UniFirst is seeking a dedicated Customer Service Representative to join our team on an 18-month contract to cover a leave of absence. You will act as a liaison between customers and the company, supporting the Sales Department and handling basic data entry and AR duties.

Expect on-the-job training and a 5-day work week with Saturdays and Sundays off. The role emphasizes professional communication and teamwork in a dynamic environment at UniFirst in Denver.

Qualifications

• 2 years of Customer Service experience in an administrative setting is preferred.
• Prior Accounts Receivable experience is highly encouraged.
• High School diploma or GED equivalent is recommended.
• Verbal & written communication skills: professional telephone and email etiquette.
• Essential skills: active listener, responsive, and personable.
• Computer skills: proficient knowledge of Microsoft Office products (i.e. Outlook, Excel, Word, TEAMS, etc).
• Time management and organizational skills with attention to detail.
• A collaborative, team-player capable of working independently.
• Problem solver in a dynamic environment.
• Comfortable performing basic mathematical skills (i.e. adding, subtracting, multiplying, dividing, etc.)
• Must be able to lift up to 25 pounds, occasionally carry parcels or packages, walk short distances, and sit for extended periods.

Responsibilities

• Assist customers by answering questions related to accounts, procedures, and services by telephone or email.
• Provide excellent customer service to both customers and UniFirst personnel.
• Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst’s escalation process.
• Partner and provide administrative support to UniFirst’s Sales Department.
• Perform basic data entry and other administrative duties.

Skills

Customer service

Communication

Active listening

Time management

Team player

Problem solving

Data entry

Education

High School diploma or GED

Tools

Microsoft Office

Outlook

Excel

TEAMS

Job description

UniFirst is seeking a dedicated Customer Service Representative to join our team on an 18-month contract to cover a leave of absence. You will act as a liaison between customers and the company, supporting the Sales Department and handling basic data entry and AR duties.

Expect on-the-job training and a 5-day work week with Saturdays and Sundays off. The role emphasizes professional communication and teamwork in a dynamic environment at UniFirst in Denver.