Contract

Roesseljoy; Haverhill (MA); On-site; USD 36,000 - 54,000; Full time

Job summary

Roesseljoy in Haverhill, MA is seeking a professional Receptionist to be the first point of contact for callers and visitors. You will deliver exceptional customer service, support office operations, and provide administrative assistance to ensure day-to-day functions run smoothly.

The ideal candidate is organized, professional, and adept at communication and office technology, with a focus on fostering a positive workplace environment and supporting employee engagement initiatives.

Qualifications

• High school diploma required.
• 1-3 years of experience in a receptionist role.
• Excellent verbal and written English communication skills.
• Strong interpersonal skills and customer service orientation.
• Experience planning and executing employee engagement programs and events.
• Proficiency with Word, Excel and Outlook.

Responsibilities

• Answer telephone promptly and with a courteous greeting.
• Triage calls to assess urgency and directing accordingly.
• Take and relay messages for non-urgent calls.
• Maintain knowledge of the company and employees to handle calls expeditiously.
• Handle calls and information with discretion.
• Manage administrative tasks, data entry and project support.
• Drive employee engagement by planning and executing events within budget.
• Other general office duties as required.

Skills

Verbal & written English

Interpersonal skills

Office technology

Education

High school diploma

Tools

Word

Excel

Outlook

Job description

Haverhill, United States | Posted on 09/01/2026

The Receptionist is the first point of contact for the company, delivering exceptional customer service and creating a positive, welcoming experience for callers and visitors. This role also supports our office operations and provides administrative assistance, ensuring smooth day-to-day functions. Additionally, the Receptionist plays a key role in planning and coordinating employee events and engagement initiatives that boost morale and strengthen team cohesion.

The ideal candidate is professional, organized, personable, and skilled at communication and office technology, with a passion for fostering a positive workplace environment.

Requirements

• Answer telephone promptly and with a courteous greeting
• Triage calls to assess urgency and the appropriate way to direct call
• Take and relay messages for non-urgent calls via message slip or email
• Maintain knowledge of the company and employees so that calls are handled expeditiously
• Handle calls and information received with discretion
• Manage a variety of administrative and office coordination responsibilities, including departmental support, data entry, and project assistance.
• Drive employee engagement by planning and executing programs and events that enhance morale, build organizational cohesion, and align with company values, ensuring all initiatives are delivered within budget
• Other general office duties as required

Education

• High school diploma required

Specific Qualifications

• Experience answering telephones promptly and courteously
• Ability to manage administrative and office coordination
• 1-3 years of experience in a receptionist role
• Excellent verbal and written English communication skills
• Exceptional interpersonal skills
• Experience planning and executing employee engagement programs and events
• Strong working knowledge of Word, Excel and Outlook

• Highly detail oriented and organized
• Self-motivated and able to use initiative