Receptionist

GoPova; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on office and customer service

Performance-based growth opportunities

Employee recognition programs

Ongoing mentorship and coaching

Job summary

GoPova is seeking a friendly and organized Receptionist to be the first point of contact for customers, visitors, and team members. This role emphasizes excellent customer service and maintaining a positive office environment.

The receptionist will welcome attendees, provide information, manage the reception area, assist with scheduling, and support daily administrative tasks. A high school diploma and strong communication skills are required.

Qualifications

• High school diploma or equivalent is required.
• Strong verbal and interpersonal communication skills are essential.
• Friendly, professional, and approachable demeanor is important.
• Excellent organizational and time management abilities are expected.
• Attention to detail and a customer-focused attitude are required.
• Comfortable answering phones and interacting with visitors is needed.
• Ability to manage multiple responsibilities efficiently and reliably.
• Previous receptionist, front desk, office, customer service, retail, or hospitality experience is a plus but not required.

Responsibilities

• Welcome customers, visitors, and guests in a friendly and professional manner.
• Provide general information about products, services, and company activities.
• Maintain a clean, organized, and welcoming reception area.
• Assist with scheduling appointments and coordinating routine office activities.
• Receive and organize incoming mail, deliveries, and correspondence.
• Maintain accurate visitor and customer records.
• Communicate customer questions and feedback to appropriate team members.
• Support team members with general administrative and customer service tasks.
• Assist with organizing office materials and supplies.
• Help ensure daily reception activities run smoothly.
• Represent the company in a professional and positive manner.
• Participate in ongoing training and professional development.

Skills

Communication skills

Customer service oriented

Organizational skills

Time management

Attention to detail

Phone etiquette

Multitasking

Professional demeanor

Education

High school diploma or equivalent

Job description

Job Summary

We are seeking a friendly, professional, and organized Receptionist to serve as a welcoming first point of contact for customers, visitors, and team members. This role is ideal for someone who enjoys working with people, providing excellent customer service, and supporting a positive and organized office environment.

Responsibilities

• Welcome customers, visitors, and guests in a friendly and professional manner.


• Provide general information about products, services, and company activities.


• Maintain a clean, organized, and welcoming reception area.


• Assist with scheduling appointments and coordinating routine office activities.


• Receive and organize incoming mail, deliveries, and correspondence.


• Maintain accurate visitor and customer records.


• Communicate customer questions and feedback to appropriate team members.


• Support team members with general administrative and customer service tasks.


• Assist with organizing office materials and supplies.


• Help ensure daily reception activities run smoothly.


• Represent the company in a professional and positive manner.


• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.


• Strong verbal and interpersonal communication skills.


• Friendly, professional, and approachable demeanor.


• Strong organizational and time management abilities.


• Excellent attention to detail.


• Customer-focused attitude.


• Comfortable answering phones and interacting with visitors.


• Ability to manage multiple responsibilities efficiently.


• Reliable, adaptable, and self-motivated.


• Previous receptionist, front desk, office, customer service, retail, or hospitality experience is a plus but not required.

Benefits

• Paid training


• Career advancement opportunities


• Professional development programs


• Supportive team environment


• Hands-on office and customer service experience


• Performance-based growth opportunities


• Employee recognition programs


• Ongoing mentorship and coaching