Contingent Workforce Program Lead — Scale & Automation

General Matter, Inc.; Los Angeles (CA); On-site; USD 125,000 - 180,000; Full time

Job summary

General Matter is seeking a Contingent Workforce Program Manager in Los Angeles to own the program end to end, from intake and approval through sourcing, contracting, onboarding, and offboarding. You will build scalable processes for 1099 contractors, LLCs, staffing agencies, and subcontracting vendors, including safeguarding co-employment and compliance.

You will partner with Procurement, Legal, Finance, Security, and IT to drive a high-ownership, escalated, and fast-paced program that scales

Qualifications

• 6-10 years of experience in contingent workforce, extended workforce, procurement operations, vendor management, or HR operations.
• Experience at a fast-paced tech startup that went through meaningful scale, including building processes to handle a rising volume of contractor requests.
• Hands-on experience managing SOW and subcontractor engagements, including sourcing suppliers and negotiating terms.
• Strong working knowledge of worker classification, co-employment, and contractor compliance.
• Experience using automation and AI tools to scale operational processes.
• A track record of owning large, cross-functional programs end to end, with sound judgment about when and how to elevate.

Responsibilities

• Own the contingent workforce program end to end, from intake and approval through sourcing, contracting, onboarding, and offboarding.
• Build scalable, end-to-end processes for 1099 contractors, LLCs, temp staffing agencies, and subcontracting vendors, including classification guidelines and co-employment safeguards.
• Build and manage General Matter's supplier base, and negotiate rates and terms in partnership with Procurement, Legal, and Finance as you take ownership of SOW and subcontractor engagements.
• Define what access each contractor needs and put controls in place, including export-control compliance and clearance requirements, without slowing the business down.
• Set requirements for construction and site subcontractors, including liability insurance and certificates of insurance, and resolve edge cases.
• Establish program health measures and operational insights that identify systemic issues, inform priorities, and drive measurable improvements in service, efficiency, adoption, supplier performance, and risk.
• Use automation and AI tools to build, scale, and automate intake, tracking, and reporting as request volume grows.
• Partner with People, Legal, Finance, Security, and IT to run a large, cross-functional program, and expedite issues quickly with clear recommendations.

Job description

General Matter is seeking a Contingent Workforce Program Manager in Los Angeles to own the program end to end, from intake and approval through sourcing, contracting, onboarding, and offboarding. You will build scalable processes for 1099 contractors, LLCs, staffing agencies, and subcontracting vendors, including safeguarding co-employment and compliance.

You will partner with Procurement, Legal, Finance, Security, and IT to drive a high-ownership, escalated, and fast-paced program that scales