Contingent Workforce Client Success Lead - SF Onsite

SupportFinity™; San Francisco (CA); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Real ownership and visibility in a senior team

Combination of high-touch service with technology

Job summary

SupportFinity™ is seeking a Client Success Lead in San Francisco to handle day-to-day delivery for a large enterprise client. This role requires onsite presence up to 2 days a week, focusing on operational execution, EOR/AOR workflows, and client communication management.

The ideal candidate has a minimum of 3 years in workforce programs, excellent communication skills, and comfort working with enterprise systems. This position offers a competitive salary range of $75K to $95K annually.

Qualifications

• Minimum 3 years operating within enterprise workforce programs.
• Experience improving SOPs, user guides, and repeatable operating rhythms.
• Strong operational judgment and ability to prioritize deadlines.

Responsibilities

• Own the Embedded Client Experience.
• Serve as the primary operational lead for the client.
• Coordinate classification workflows and ensure engagement of stakeholders.

Skills

Excellent written/verbal communication

Strong client presence

Experience with VMS platforms

Hands-on experience with EOR/AOR

Tech-savvy

Strong operational judgment

Tools

VNDLY

Job description

SupportFinity™ is seeking a Client Success Lead in San Francisco to handle day-to-day delivery for a large enterprise client. This role requires onsite presence up to 2 days a week, focusing on operational execution, EOR/AOR workflows, and client communication management.

The ideal candidate has a minimum of 3 years in workforce programs, excellent communication skills, and comfort working with enterprise systems. This position offers a competitive salary range of $75K to $95K annually.