Content Platform Operations & QA Specialist

Localization Academy Inc.; United States; On-site; USD 80,000 - 120,000; Full time

Job summary

Localization Academy Inc. is seeking a Content Platform Operations Specialist to support day-to-day operations of digital content platforms and workflows across DAM, video, localization, and web content.

You will handle routine operational tasks, coordinate content and localization requests, perform quality assurance, support platform users, and maintain accurate platform data and documentation. Working within established processes and governance, you help ensure content and assets are accurate,

Qualifications

• 5+ years of experience supporting digital content, DAM, localization, or related digital operations.
• Familiarity with content management systems; experience with AEM is a plus.
• Familiarity with digital asset management platforms; experience with Bynder is a plus.
• Familiarity with translation or localization workflows and platforms; experience with TransPerfect GlobalLink is a plus.

Responsibilities

• Digital Asset & Content Operations: Manage daily intake, categorization, publishing readiness, and maintenance of digital assets, videos, and content across platforms, ensuring governance standards.
• Quality Assurance & Compliance Monitoring: Perform QA and user acceptance testing for assets, translated content, metadata, redirects, and web content; document issues and coordinate corrections.
• Taxonomy & Metadata Support: Apply taxonomy, metadata, and tagging standards; monitor for missing or inconsistent metadata and support remediation.
• Support Content Localization Operations: Coordinate translation requests and localization workflows between AEM and GlobalLink; monitor requests through completion and help resolve workflow issues.
• Platform Administration & User Management: Administer user access, permissions, and platform configurations; coordinate issue resolution with vendors and support teams.
• Workflow Execution & Migrations: Execute bulk uploads, content migrations, web redirects, and tickets; perform QA and audit checks before release.
• User Training, Enablement & Documentation: Maintain procedures, training materials, FAQs, and self-service docs; assist training sessions.
• Continuous Improvement & Reporting: Identify process improvements and monitor KPIs like asset quality and workflow performance.

Skills

Content Ops

AEM

DAM Platforms

Localization Workflows

Vendor Coordination

QA & Testing

Documentation

Multitasking

Tools

Adobe Experience Manager (AEM)

Bynder

GlobalLink

Brightcove

Job description

Localization Academy Inc. is seeking a Content Platform Operations Specialist to support day-to-day operations of digital content platforms and workflows across DAM, video, localization, and web content.

You will handle routine operational tasks, coordinate content and localization requests, perform quality assurance, support platform users, and maintain accurate platform data and documentation. Working within established processes and governance, you help ensure content and assets are accurate,