Digital Content Operations Leader

Preferred Travel Group; City of Niagara Falls (NY); On-site; USD 120,000 - 145,000; Full time

Job summary

Preferred Travel Group in New York, NY is seeking a Senior Manager, Digital Content to lead content operations across brand websites, mobile app surfaces, and B2B portals. You will build scalable processes, manage a small team of Content Specialists, and collaborate with Marketing, Product, and agencies to ensure timely, accurate, and well-structured content.

The role emphasizes governance, localization, taxonomy, and asset management within CMS and DAM, with a focus on quality and on-time

Qualifications

• Six+ years in digital content, content operations, or eCommerce content management with leadership experience.
• Experience managing content intake, taxonomy, and publishing workflows.
• Familiarity with headless CMS and localization patterns.

Responsibilities

• Lead content operations for PTG global digital content across brand websites, mobile apps, and B2B portals.
• Oversee intake, quality control, publishing workflows, and asset governance in CMS and DAM.
• Partner with Marketing, Loyalty, and Product teams to ensure content accuracy and timely delivery.
• Manage two Content Specialists and drive process improvements across publishing cadences.

Skills

Digital content

Team leadership

CMS governance

Headless CMS

Drupal

Hygraph

Content operations

Localization

Agency/vendor management

Tools

Drupal

Hygraph

CMS

DAM

Job description

Preferred Travel Group in New York, NY is seeking a Senior Manager, Digital Content to lead content operations across brand websites, mobile app surfaces, and B2B portals. You will build scalable processes, manage a small team of Content Specialists, and collaborate with Marketing, Product, and agencies to ensure timely, accurate, and well-structured content.

The role emphasizes governance, localization, taxonomy, and asset management within CMS and DAM, with a focus on quality and on-time