Contact Lens Support Specialist: Patient Care & Scheduling

Wheaton Eye Clinic LTD; Oregon; Ibrido; USD 21.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical

Dental

Group Life & LTD

Paid Time Off

Paid Holidays

Clothing Allowance

Vision Care Benefits

Voluntary Benefits – Life, STD, CI, A

401k

EOE

Descrizione del lavoro

Wheaton Eye Clinic LTD is seeking a Contact Lens Representative to deliver exceptional patient service in our call center and help manage appointments. This full-time role supports front-desk operations and insurance verification in a fast-paced ophthalmology setting.

Ideal candidates bring strong communication skills, experience in medical scheduling, and a solid understanding of HIPAA privacy guidelines. Eligible for comprehensive benefits and a supportive work environment.

Competenze

• Must have excellent communication and patient-service skills.
• Experience in a medical call center is preferred.
• Knowledge of HIPAA privacy regulations is required.

Mansioni

• Answer and assist all incoming calls and schedule appointments.
• Register patients and verify insurance details.
• Provide front-desk coverage during lunch and attend meetings.
• Ensure accurate patient demographics and registration data.
• Adhere to privacy guidelines and company policies.

Conoscenze

Customer service

Phone etiquette

Scheduling

HIPAA awareness

Descrizione del lavoro

Wheaton Eye Clinic LTD is seeking a Contact Lens Representative to deliver exceptional patient service in our call center and help manage appointments. This full-time role supports front-desk operations and insurance verification in a fast-paced ophthalmology setting.

Ideal candidates bring strong communication skills, experience in medical scheduling, and a solid understanding of HIPAA privacy guidelines. Eligible for comprehensive benefits and a supportive work environment.