Consumer Financing Advisor - Customer-Focused Sales

Mariner Finance; Raleigh (NC); Sur place; USD 25 000 - 29 000; Plein temps

Avantages offerts par ce poste

Benefits package

Equal Opportunity Employer

Résumé du poste

Mariner Finance in Raleigh, NC, is seeking a customer service oriented sales associate to join our team. You will provide exceptional service by solving problems and presenting loan solutions tailored to customer needs, while also promoting available sales products.

You will process loan applications, analyze financial information, and proactively contact customers with past due balances to offer solutions.

Qualifications

• Minimum of one (1) year of experience in a customer service or sales position.
• Excellent written and verbal communication skills.
• Working knowledge of Microsoft Office or similar programs with the ability to learn financial services programs.

Responsabilités

• Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products.
• Process credit loan applications. Analyze credit & financial information for current and potential customers.
• Proactively contact customers with past due balances to offer possible solutions and resolve delinquency.
• Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services.
• Learn Federal, State, and Local Application Consumer laws to ensure compliant actions.
• Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
• May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service.

Connaissances

Customer service

Sales experience

Communication skills

Microsoft Office

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

Mariner Finance in Raleigh, NC, is seeking a customer service oriented sales associate to join our team. You will provide exceptional service by solving problems and presenting loan solutions tailored to customer needs, while also promoting available sales products.

You will process loan applications, analyze financial information, and proactively contact customers with past due balances to offer solutions.