Loan Solutions Advisor

Mariner Finance; Charleston (SC); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Benefits package

Job summary

Mariner Finance is seeking a customer-focused associate in Charleston to provide loan solutions and exceptional service. The role emphasizes proactive problem solving, sales product presentation, and accurate processing of applications in a busy branch environment.

Applicants should have 1+ year in customer service or sales, a high school diploma, reliable transport, and strong communication skills. On-site duties, with a generous benefits package and incentive opportunities, await the right

Qualifications

• Minimum of one year of experience in a customer service or sales role.
• High school diploma or equivalent.
• Reliable transportation.
• Excellent written and verbal communication skills.
• Working knowledge of Microsoft Office.
• Ability to complete duties accurately and timely.
• Must obtain licenses to sell insurance products offered.
• Must work at the assigned branch location unless emergency.

Responsibilities

• Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products.
• Process credit loan applications. Analyze credit & financial information for current and potential customers.
• Proactively contact customers with past due balances to offer possible solutions and resolve delinquency.
• Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services.
• Learn Federal, State, and Local Application Consumer laws to ensure compliant actions.
• Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
• May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service.

Skills

Customer service

Sales experience

Communication skills

Reliability

Bilingual Spanish/English

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mariner Finance is seeking a customer-focused associate in Charleston to provide loan solutions and exceptional service. The role emphasizes proactive problem solving, sales product presentation, and accurate processing of applications in a busy branch environment.

Applicants should have 1+ year in customer service or sales, a high school diploma, reliable transport, and strong communication skills. On-site duties, with a generous benefits package and incentive opportunities, await the right