Loan Solutions Specialist

Mariner Finance; Oaklyn (NJ); On-site; USD 25,000 - 32,000; Full time

Job summary

Mariner Finance is seeking a customer-oriented professional in New Jersey to provide exceptional service and drive loan solutions. The role includes processing applications, analyzing credit data, and contacting past-due accounts to offer resolutions.

You will work in a fast-paced environment, meeting individual and branch sales targets while ensuring compliance with relevant laws. A strong emphasis on accuracy, reliability, and teamwork is required to succeed in this position.

Qualifications

• Minimum of one year of experience in a customer service or sales position.
• Excellent written and verbal communication skills with customers and colleagues.
• Must obtain licenses to sell insurance products offered by the branch.

Responsibilities

• Provide exceptional customer service by solving problems and presenting loan solutions.
• Process credit loan applications and analyze financial information.
• Proactively contact customers with past-due balances to offer solutions.
• Meet or exceed individual and branch sales goals for products and services.
• Learn applicable federal, state, and local consumer laws for compliant actions.
• Maintain a cash drawer and process payments and deposits as required.
• Perform additional duties as needed to ensure quality customer service.

Skills

Customer service

Sales

Written & verbal comms

Bilingual Spanish/English

Interpersonal skills

Education

High school diploma or equivalent

Some college coursework

Tools

Microsoft Office

Job description

Mariner Finance is seeking a customer-oriented professional in New Jersey to provide exceptional service and drive loan solutions. The role includes processing applications, analyzing credit data, and contacting past-due accounts to offer resolutions.

You will work in a fast-paced environment, meeting individual and branch sales targets while ensuring compliance with relevant laws. A strong emphasis on accuracy, reliability, and teamwork is required to succeed in this position.