Customer-Focused Lending Specialist

Mariner-Finance; Beaufort (SC); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Generous benefits package

Job summary

Mariner Finance in Beaufort, SC is seeking a customer service oriented associate to provide proactive loan solutions and exceptional service. The role includes processing credit loan applications, contacting past-due customers, and meeting branch goals while adhering to applicable laws.

Full-time position with a base hourly pay of $18.00–$21.00 and eligibility for a monthly incentive based on performance; benefits are provided to all full-time employees.

Qualifications

• Minimum of one (1) year of experience in a customer service or sales position.
• Excellent written and verbal communication skills.
• Ability to learn financial services programs.

Responsibilities

• Provide exceptional customer service by solving problems and presenting loan solutions.
• Process credit loan applications and analyze credit/financial information.
• Proactively contact customers with past due balances to offer solutions.
• Meet or exceed branch sales goals.
• Learn applicable consumer laws to ensure compliant actions.

Skills

Customer service

Sales

Communication

Problem solving

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mariner Finance in Beaufort, SC is seeking a customer service oriented associate to provide proactive loan solutions and exceptional service. The role includes processing credit loan applications, contacting past-due customers, and meeting branch goals while adhering to applicable laws.

Full-time position with a base hourly pay of $18.00–$21.00 and eligibility for a monthly incentive based on performance; benefits are provided to all full-time employees.