Consultative Cannabis Wellness Advisor (Flexible Shifts)

Sunnyside*; Aberdeen (OH); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Major medical

401(K) match

Paid holidays and PTO

Employee discount program

Job summary

Cresco Labs, through its Sunnyside dispensaries, seeks a Wellness Advisor to assist customers in selecting cannabis products and uphold state compliance. You will deliver a best-in-class customer experience from check-in to checkout, while adhering to regulations and company standards.

The role emphasizes training, teamwork, and a consultative sales approach. You must have 1 year of customer service experience, be able to lift up to 50 pounds, and be flexible for openings, closings, weekends,

Qualifications

• Minimum 1 year experience in customer service; retail or hospitality experience preferred.
• Flexibility to work shifts that may include opening, closing, weekends, and holidays.
• Excellent customer service skills and ability to engage with customers.
• Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner.

Responsibilities

• Greet customers, ensuring a best-in-class experience.
• Build customer relationships by asking questions about and listening attentively to customer needs, fostering a welcoming environment.
• Assist customers in product selection through education of different cannabis products and their varying impact on the human body.
• Apply effective selling and cross-selling techniques to build baskets.
• Verify proper documentation and ID for customers.
• Assist in verifying the accuracy of orders being dispensed to customers in a timely fashion.

Skills

Customer service

Retail experience

Communication

Flexibility

Education

High School Diploma or equivalent

Job description

Cresco Labs, through its Sunnyside dispensaries, seeks a Wellness Advisor to assist customers in selecting cannabis products and uphold state compliance. You will deliver a best-in-class customer experience from check-in to checkout, while adhering to regulations and company standards.

The role emphasizes training, teamwork, and a consultative sales approach. You must have 1 year of customer service experience, be able to lift up to 50 pounds, and be flexible for openings, closings, weekends,