Cannabis Wellness Advisor - Consultative Retail Sales

SUNNYSIDE; Pensacola (FL); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Major medical

401(K) match

Paid holidays

Paid time off

Stock options

Employee discount

Job summary

Cresco Labs operate Sunnyside dispensaries, seeking a Wellness Advisor to guide customers in selecting cannabis products while upholding state compliance and company standards. The role focuses on consultative service, education on products, and ensuring a positive customer experience.

The position supports a part-time schedule with varied shifts, including weekends and holidays, and offers a comprehensive benefits package.

Qualifications

• Minimum 1 year of customer service experience.
• Flexibility to work opening, closing, weekends and holidays.
• Ability to learn and apply product information in a professional consultative manner.
• Excellent customer service skills and ability to engage with customers.
• Must be able to lift, carry and balance up to 50 pounds.

Responsibilities

• Greet customers and provide a best-in-class experience.
• Build relationships by listening to customer needs.
• Educate customers on cannabis products and effects.
• Apply selling techniques to build baskets and cross-sell.
• Verify documentation and IDs for customers.
• Ensure accuracy of orders before dispensing.
• Label and package customer orders and handle cash per SOPs.
• Maintain records of sales, deliveries and returns per rules.
• Conduct routine inventory counts and organize stock for compliance.
• Support managers with merchandising and store upkeep.
• Enforce security and safety standards in the store.

Skills

Customer service

Flexibility

Learning mindset

Lifting up to 50 lbs

Education

High School Diploma or equivalent

Job description

Cresco Labs operate Sunnyside dispensaries, seeking a Wellness Advisor to guide customers in selecting cannabis products while upholding state compliance and company standards. The role focuses on consultative service, education on products, and ensuring a positive customer experience.

The position supports a part-time schedule with varied shifts, including weekends and holidays, and offers a comprehensive benefits package.