Construction Service Coordinator & Dispatch Specialist

Iesmart Systems, L.L.C.; Spring (TX); On-site; USD 44,000 - 60,000; Full time

Benefits offered by this job

Health and Welfare Plan

401(k) Plan with match

Reimbursement Programs

Job summary

Iesmart Systems, L.L.C. is seeking a Service Coordinator to work with clients, assign technicians, and ensure services meet needs. This role emphasizes customer service, relationship building with partners, and accurate data management in Salesforce Service Now and ServiceTrade.

The position requires strong communication, multitasking, and organizational skills, with a path toward growth and performance bonuses in a full-time capacity.

Qualifications

• 2–5 years in service coordination or customer service.
• Experience with administrative tasks and data entry.
• Strong phone and interpersonal communication skills.

Responsibilities

• Assess client service needs and connect them with the right technician or manager.
• Create and maintain client data in Salesforce and ServiceNow databases.
• Manage service dispatch, scheduling, and follow-up on client issues.
• Maintain relationships with service providers and clients to grow the customer base.
• Process work orders and invoices per company guidelines.

Skills

Customer service

People skills

Communication

Multitasking

Organization

Attention to detail

Initiative

Team collaboration

Tools

Salesforce

ServiceNow

ServiceTrade

Outlook

Excel

Word

Job description

Iesmart Systems, L.L.C. is seeking a Service Coordinator to work with clients, assign technicians, and ensure services meet needs. This role emphasizes customer service, relationship building with partners, and accurate data management in Salesforce Service Now and ServiceTrade.

The position requires strong communication, multitasking, and organizational skills, with a path toward growth and performance bonuses in a full-time capacity.