Construction Project Coordinator – Retail & Field Services

Clayton Homes (New); Bedford (VA); Hybrid; USD 2,755,000 - 3,168,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

401K with company matching

Paid parental leave

Paid time off and holidays

Volunteer time through Clayton Impact

Job summary

Clayton Retail is seeking a Construction Project Coordinator to support the retail team in delivering timely construction while maintaining world-class service for customers.

Reporting to the Home Center General Manager, you will handle contractor billing, permits, customer files, scheduling, audits, and asset protection, contributing to a positive team environment and a seamless customer experience.

Qualifications

• Strong verbal communication skills and customer relations abilities.
• Knowledge of construction processes and retail environment.
• Ability to learn company software and adapt to processes.
• Professional demeanor with reliable, team-oriented attitude.
• Willingness to pass background check and drug screening.

Responsibilities

• Process contractor bills and complete all related paperwork.
• Maintain customer files and ensure permits are obtained as needed.
• Coordinate scheduling of deliveries, service calls, and contractor activities.
• Monitor Home Centers Net Promoter Score (NPS) related to customer service.
• Support audits and assist in merchandising and showroom maintenance.
• Collaborate with manager on exceptions, questions, and project issues.
• Protect company assets and participate in team meetings and events.
• Assist with miscellaneous duties and cross-functional teamwork.

Skills

Verbal communication

Construction knowledge

Customer relations

Team player

Reliability

Time management

Computer skills

Learn company software

Phone skills

Retail environment knowledge

Professional demeanor

Lifting ability

Background check readiness

Two-year degree preferred

Education

Two-year degree preferred

Tools

MS Office

Job description

Clayton Retail is seeking a Construction Project Coordinator to support the retail team in delivering timely construction while maintaining world-class service for customers.

Reporting to the Home Center General Manager, you will handle contractor billing, permits, customer files, scheduling, audits, and asset protection, contributing to a positive team environment and a seamless customer experience.