Admin Assistant

A CRYSTAL GLASS & MIRROR LLC; United States; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) with company match

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) matching

Job summary

A CRYSTAL GLASS & MIRROR LLC is seeking a Front Desk / Administrative Assistant to be the first point of contact for clients and support multiple departments. The role involves greeting clients, handling calls, processing proposals, payments, scheduling, and DocuSign management within a construction office setting.

The ideal candidate is organized, professional, and experienced in fast-paced environments with familiarity in Microsoft Office, Google Workspace, and CRM tools.

Qualifications

• Experience working in a construction office environment is required.
• Previous administrative, receptionist, or office support experience.
• Strong communication and customer service skills.
• Proficient in Microsoft Office and Google Workspace.
• Experience with DocuSign, QuickBooks, or CRM systems is a plus.
• Ability to multitask, prioritize, and stay organized in a fast-paced environment.
• Professional, reliable, and detail-oriented.

Responsibilities

• Answer and direct phone calls professionally.
• Greet and assist walk-in clients with courtesy.
• Handle general inquiries from clients, vendors, and partners.
• Prepare and process customer proposals accurately.
• Save, track, and file all proposals in company systems.
• Process customer payments (credit card, check, etc.).
• Record and track payment activity in company logs/software.
• Coordinate and schedule appointments for measurements, installations, and service calls.
• Provide confirmations and updates to clients and internal teams.
• Enter all leads (phone, email, walk-in) into the Lead Tracking Sheet.
• Maintain daily updates and follow-ups on leads.
• Collaborate with the sales team to help convert leads into sales.
• Prepare and send contracts through DocuSign.
• Include acknowledgment forms and confirm receipt.
• Maintain accurate records of signed contracts.
• Assist with filing, organizing, and managing supplies.
• Support various departments with admin tasks.
• Keep the front desk area clean and professional.

Skills

Communication skills

Customer service

Multitasking

Organization

Professionalism

Attention to detail

Tools

Microsoft Office

Google Workspace

DocuSign

QuickBooks

CRM systems

Job description

Job Description

Job Description

The Front Desk / Administrative Assistant is the first point of contact for our clients and plays a key role in keeping our operations running smoothly. You’ll be responsible for greeting clients, handling calls, preparing proposals, processing payments, scheduling, and providing administrative support across departments.

We are looking for someone who is organized, professional, and experienced in working within a construction office environment. Familiarity with the glass or metal industry is a plus.

NEEDS TO HAVE EXPERIENCE WORKING IN A CONSTRUCTION OFFICE BEFORE!!!!

Responsibilities

Client Communication & Reception

• Answer and direct phone calls professionally.
• Greet and assist walk-in clients with courtesy.
• Handle general inquiries from clients, vendors, and partners.

Proposals & Documentation

• Prepare and process customer proposals accurately.
• Save, track, and file all proposals in company systems.

Payments & Recordkeeping

• Process customer payments (credit card, check, etc.).
• Record and track payment activity in company logs/software.

Scheduling

• Coordinate and schedule appointments for measurements, installations, and service calls.
• Provide confirmations and updates to clients and internal teams.

Lead Tracking & Sales Support

• Enter all leads (phone, email, walk-in) into the Lead Tracking Sheet.
• Maintain daily updates and follow-ups on leads.
• Collaborate with the sales team to help convert leads into sales.

DocuSign Management

• Prepare and send contracts through DocuSign.
• Include acknowledgment forms and confirm receipt.
• Maintain accurate records of signed contracts.

Office & Administrative Support

• Assist with filing, organizing, and managing supplies.
• Support various departments with admin tasks.
• Keep the front desk area clean and professional.

Qualifications

• Experience working in a construction office environment is required.
• Previous administrative, receptionist, or office support experience.
• Strong communication and customer service skills.
• Proficient in Microsoft Office and Google Workspace.
• Experience with DocuSign, QuickBooks, or CRM systems is a plus.
• Ability to multitask, prioritize, and stay organized in a fast-paced environment.
• Professional, reliable, and detail-oriented.

What We Offer

• Competitive pay (based on experience).
• Full-time schedule, Monday-Friday.
• Growth opportunities in a fast-expanding company.
• Supportive and professional work environment.

Benefits

• 401(k) with company match
• Health, dental, and vision insurance
• Paid time off

Experience

• Construction office: 1 year (Required)

Job Type: Full-time

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance