Construction Materials Sales Coordinator | Customer Ops

DeSilva Gates; California; Presencial; USD 57.000 - 69.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, dental, vision insurance

Life and disability insurance

401k plan

Paid time off & holidays

Profit sharing

Descripción de la vacante

DeSilva Gates Construction in Sunol, CA is seeking a Sales Coordinator to support the Materials Division by coordinating customer orders, scheduling deliveries, and acting as a communication hub between internal and external operations.

The role emphasizes multitasking in a fast-paced environment, accuracy in documentation, and proactive collaboration with sales, dispatch, production, trucking, and accounting teams.

Formación

• Previous experience in customer service, sales administration, dispatch, construction materials, manufacturing, trucking, or a related industry.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office, including Word and Excel. Able to learn new program quickly.
• Experience using dispatch, ticketing, loadout, or other proprietary software systems is preferred, but not required.

Responsabilidades

• Process high-volume customer sales orders, accurately enter information into company software systems, verify order details, and ensure timely order fulfillment.
• Handle a high volume of inbound and outbound phone calls, answer customer questions, resolve order or delivery concerns, and provide exceptional customer support.
• Process new and existing customer credit applications, maintain customer account documentation, and ensure all required information is complete and properly filed.
• Process material loadout tickets through electronic dispatch systems and provide backup assistance to the Scale House during busy periods or as needed.
• Maintain accurate electronic sales, inventory, customer, and operational records while preparing reports and verifying data accuracy.
• Perform general administrative duties, including filing, scanning, document management, correspondence, and other office tasks while managing multiple priorities.
• Work closely with customers, sales representatives, dispatch, production, trucking companies, and accounting to ensure smooth daily operations.

Conocimientos

Customer service

Sales administration

Dispatch

Microsoft Office

Excel

Communication skills

Herramientas

Proprietary software systems

Descripción del empleo

DeSilva Gates Construction in Sunol, CA is seeking a Sales Coordinator to support the Materials Division by coordinating customer orders, scheduling deliveries, and acting as a communication hub between internal and external operations.

The role emphasizes multitasking in a fast-paced environment, accuracy in documentation, and proactive collaboration with sales, dispatch, production, trucking, and accounting teams.