Sales Coordinator

DeSilva Gates; California; On-site; USD 57,000 - 69,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Life and disability insurance

401k plan

Paid time off & holidays

Profit sharing

Job summary

DeSilva Gates Construction in Sunol, CA is seeking a Sales Coordinator to support the Materials Division by coordinating customer orders, scheduling deliveries, and acting as a communication hub between internal and external operations.

The role emphasizes multitasking in a fast-paced environment, accuracy in documentation, and proactive collaboration with sales, dispatch, production, trucking, and accounting teams.

Qualifications

• Previous experience in customer service, sales administration, dispatch, construction materials, manufacturing, trucking, or a related industry.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office, including Word and Excel. Able to learn new program quickly.
• Experience using dispatch, ticketing, loadout, or other proprietary software systems is preferred, but not required.

Responsibilities

• Process high-volume customer sales orders, accurately enter information into company software systems, verify order details, and ensure timely order fulfillment.
• Handle a high volume of inbound and outbound phone calls, answer customer questions, resolve order or delivery concerns, and provide exceptional customer support.
• Process new and existing customer credit applications, maintain customer account documentation, and ensure all required information is complete and properly filed.
• Process material loadout tickets through electronic dispatch systems and provide backup assistance to the Scale House during busy periods or as needed.
• Maintain accurate electronic sales, inventory, customer, and operational records while preparing reports and verifying data accuracy.
• Perform general administrative duties, including filing, scanning, document management, correspondence, and other office tasks while managing multiple priorities.
• Work closely with customers, sales representatives, dispatch, production, trucking companies, and accounting to ensure smooth daily operations.

Skills

Customer service

Sales administration

Dispatch

Microsoft Office

Excel

Communication skills

Tools

Proprietary software systems

Job description

Build your career at DeSilva Gates Construction, where you’ll be part of a team delivering major infrastructure projects across Northern California. We are seeking an organized and customer-focused Sales Coordinator to join our Materials Division in Sunol. You will support daily operations by coordinating customer orders, scheduling deliveries and serving as a key point of communication between internal and external operations. This role is ideal for a proactive professional who thrives in a fast-paced environment while ensuring accuracy in every detail.

Responsibilities

Responsibilities will include but not be limited to:

Order Processing

• Process high-volume customer sales orders, accurately enter information into company software systems, verify order details, and ensure timely order fulfillment.

Dispatch & Scheduling

• Handle a high volume of inbound and outbound phone calls, answer customer questions, resolve order or delivery concerns, and provide exceptional customer support.

Customer Account Administration

• Process new and existing customer credit applications, maintain customer account documentation, and ensure all required information is complete and properly filed.

Scale House & Ticketing

• Process material loadout tickets through electronic dispatch systems and provide backup assistance to the Scale House during busy periods or as needed.

Data Management & Reporting

• Maintain accurate electronic sales, inventory, customer, and operational records while preparing reports and verifying data accuracy.

Administrative Support

• Perform general administrative duties, including filing, scanning, document management, correspondence, and other office tasks while managing multiple priorities.

Communication

• Work closely with customers, sales representatives, dispatch, production, trucking companies, and accounting to ensure smooth daily operations.

Preferred Qualifications

• Previous experience in customer service, sales administration, dispatch, construction materials, manufacturing, trucking, or a related industry.

• Strong written and verbal communication skills, able to communicate with internal and external personnel of all levels.

• Proficient in Microsoft Office, including Word and Excel. Able to learn new program quickly.

• Experience using dispatch, ticketing, loadout, or other proprietary software systems is preferred, but not required.

Who Are We Looking For?

• Ability to effectively multitask and prioritize workload independently in a fast-paced environment.

• Highly organized and with the ability to manage changing priorities.

• Proactive and resourceful, taking initiative to resolve issues and drive tasks forward.

• Analytical and detail-oriented, ensuring accuracy and compliance in all documentation.

• Team-oriented with a positive attitude and willingness to assist other departments as needed.

Total compensation package includes the following:

• Pay (base salary) from $63,000/year (depending on qualifications)

• Profit sharing- cash and deferred

• Comprehensive coverage- health, dental, vision (Competitive premiums with participation in yearly wellness program)

• Insurance- life and disability

• Paid time off and Paid holidays

• 401k plan

• Financial planning assistance

• Career growth and development

DeSilva Gates Construction is a place to build a strong, growth‑focused career supported by mentorship from industry leaders. We deliver heavy civil construction projects with integrity, professionalism, and a commitment to excellence—while helping our employees advance and succeed.

Founded in 1932, we are an award‑winning contractor specializing in grading, paving, and construction management. Our culture is rooted in safety, respect, teamwork, and clear communication, with a family‑oriented, client‑focused approach grounded in honesty and accountability.

We’re looking for self‑motivated, ethical professionals who take ownership, build strong relationships, and thrive both independently and in teams. With a wide range of public and private projects, you’ll have opportunities to grow and take on meaningful challenges.

DeSilva Gates Construction is committed to a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

For more information about DeSilva Gates Construction please visit our web site at www.desilvagates.com.