Construction Facilities Management

AppleOne Employment Services; Long Beach (CA); Sur place; USD 95 000 - 110 000; Plein temps

Avantages offerts par ce poste

Direct hire opportunity

Competitive compensation

Résumé du poste

AppleOne Employment Services seeks a seasoned Construction Facilities Management leader to oversee operations across multiple sites in Long Beach, CA. This direct-hire role focuses on service delivery, team leadership, and vendor performance to ensure consistent execution and high-quality facilities support.

You will manage work orders, coordinate dispatch and field teams, and drive improvements in process, performance, and customer satisfaction across a broad geographic footprint.

Qualifications

• 5+ years of experience in facilities operations or related field.
• Experience across multiple locations/regions is preferred.

Responsabilités

• Lead facilities operations and service delivery across multiple locations and regions.
• Manage coordinators, dispatchers, service teams, technicians, vendors, contractors, and facilities support personnel.
• Oversee work order management, escalation resolution, and operational reporting.
• Monitor service performance metrics, SLAs, KPIs, and customer satisfaction.
• Coordinate vendor and contractor performance for timely, high-quality support.
• Drive process improvements and ensure consistency across a multi-site portfolio.

Connaissances

Facilities operations

Team leadership

Vendor management

Work order management

Customer service

Cross-functional collaboration

CMMS software

Service delivery

KPIs and SLAs

Formation

5+ years facilities operations experience

Outils

CMMS

Work order systems

Description du poste

Job Summary

This is a leadership role, not a property management position. The ideal candidate will have experience overseeing facilities operations across multiple locations, managing teams, driving service performance, and ensuring consistent execution across a large geographic footprint. We are seeking an experienced Construction Facilities Management professional for a direct hire opportunity in Long Beach, CA. This role is ideal for a facilities operations leader who has successfully managed service delivery, vendor performance, work order execution, and customer support across multiple sites, regions, or states. This opportunity offers the chance to lead operational performance in a stable, team-oriented environment with supportive leadership, strong cross-functional collaboration, and the ability to make a measurable impact on service quality, process improvement, and team development. The right candidate will bring a strong sense of ownership, a service-first mindset, and the ability to create consistency across a large portfolio of facilities.

Key Responsibilities

• Lead facilities operations and service delivery across multiple locations and geographic regions.
• Manage coordinators, dispatchers, service teams, technicians, vendors, contractors, and facilities support personnel.
• Oversee work order management, response times, service quality, escalation resolution, and operational reporting.
• Monitor and improve service performance metrics, SLAs, KPIs, workflow efficiency, and customer satisfaction.
• Coordinate vendor and contractor performance to ensure timely, cost-effective, and high-quality facilities support.
• Drive process improvements, team accountability, and consistent execution across a multi-site facilities portfolio.

Compensation and Benefits

• Salary range: $95,000 to $110,000 per year.
• Direct hire opportunity.
• Location: Long Beach, CA.

Required Qualifications and Skills

• Manage facilities operations across multiple commercial, residential, or business locations.
• Lead service delivery teams, dispatch functions, maintenance coordination, and vendor support.
• Oversee work order execution, escalation management, service reporting, and operational performance.
• Improve facilities processes, team productivity, customer service levels, and service consistency.
• 5+ years of experience in facilities operations, facilities services, maintenance operations, service management, or a related field.
• Experience managing teams across multiple locations, regions, or states.
• Strong understanding of work order management, service delivery, vendor management, and customer escalation resolution.
• Experience overseeing service performance metrics, SLAs, KPIs, response times, and operational reporting.
• Ability to manage competing priorities across a large portfolio of facilities or sites.
• Proficiency with CMMS, work order management, dispatch, or facilities management software platforms.
• Strong leadership, communication, problem-solving, and customer service skills.
• Ability to supervise both internal personnel and third-party vendors or contractors.

Preferred Qualifications

• Experience leading facilities operations for a multi-location organization.
• Experience managing remote teams and coordinating services across several states or regions.
• Background supporting multi-site commercial, retail, restaurant, healthcare, distribution, manufacturing, or corporate facilities environments.
• Demonstrated success improving processes, increasing service levels, and developing high-performing teams.
• Experience in construction, skilled trades, commercial facilities, or residential and commercial building operations.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.