Construction Customer Success & Quotation Specialist

Cornerstone Building Brands; Hildebrand Village (IN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical benefits starting day 1

Dental benefits

Vision benefits

401k

PTO

Paid holidays

Job summary

Cornerstone Building Brands in the United States seeks a Customer Service Representative to manage quotations, orders, and work orders while delivering exceptional customer service. You will support sales growth, handle inbound inquiries, and coordinate delivery across multiple plants, using strong MS Office skills and the ability to read building drawings.

The role emphasizes accurate data entry, proactive communication, and collaboration with manufacturing and sales teams to meet customer

Qualifications

• Must have high math aptitude to calculate Sq Footage for orders.
• Ability to multi-task with high level of organization.
• Ability to learn, comprehend, and apply training as well as use best judgement.
• Ability to make proactive decisions based on customer needs.
• Proficient in the use of Microsoft Outlook, Word, Excel.
• Read building drawings.

Responsibilities

• Facilitate accurate quotations, purchase orders and work orders.
• Maintain and grow sales from active and past customers.
• Answer and resolve customer requests promptly and courteously.
• Coordinate scheduling and delivery for multiple plant sites.
• Liaise between manufacturing and customers and quote to assist Outside Sales.

Skills

Math aptitude

Multi-tasking

Training comprehension

Proactive decision making

MS Office suite

Project management

Negotiation skills

Communication skills

Read drawings

Education

Associate degree or equivalent

Bachelor's degree preferred

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Cornerstone Building Brands in the United States seeks a Customer Service Representative to manage quotations, orders, and work orders while delivering exceptional customer service. You will support sales growth, handle inbound inquiries, and coordinate delivery across multiple plants, using strong MS Office skills and the ability to read building drawings.

The role emphasizes accurate data entry, proactive communication, and collaboration with manufacturing and sales teams to meet customer