Construction Counter Sales Pro – Growth & Benefits

White Cap Supply Holdings, LLC.; Durango (CO); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

White Cap is hiring immediately for a Counter Sales Associate in Colorado. You will serve walk-in, phone, and will-call customers, process orders, quote prices, and provide order information with accuracy.

This on-site role requires strong product knowledge, excellent customer service, and the ability to upsell while handling multiple priorities. Bilingual Spanish/English is a plus and teamwork is essential.

Qualifications

• Exceptional customer service in a fast-paced, customer-facing environment.
• Experience with sales order systems or ERP platforms (Oracle or similar).
• Ability to identify customer needs, recommend solutions, and support upselling or cross-selling.

Responsibilities

• Demonstrates exceptional customer service to walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Skills

Customer service

Upselling

Communication skills

Bilingual Spanish/English

Multi-tasking

Team player

Tools

Oracle ERP

Job description

White Cap is hiring immediately for a Counter Sales Associate in Colorado. You will serve walk-in, phone, and will-call customers, process orders, quote prices, and provide order information with accuracy.

This on-site role requires strong product knowledge, excellent customer service, and the ability to upsell while handling multiple priorities. Bilingual Spanish/English is a plus and teamwork is essential.