Construction Counter Sales Pro — Growth & Benefits

White Cap Management LLC; Charlotte (NC); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision benefits

401(k) with company match

Tuition reimbursement

Generous time off

Résumé du poste

White Cap is seeking a Counter Sales Associate to provide exceptional customer service to walk-in, phone, and will-call customers. You will process orders, quotes, and enter orders, while pulling orders as required and offering options to customers.

You will communicate product features, warranty information, and practical applications, and assist with upselling related products and promotions. Bilingual Spanish is a plus and knowledge of construction products is preferred.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order computer software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsabilités

• Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers' problems.)
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Connaissances

Customer service

Sales

Outils

Oracle

Description du poste

White Cap is seeking a Counter Sales Associate to provide exceptional customer service to walk-in, phone, and will-call customers. You will process orders, quotes, and enter orders, while pulling orders as required and offering options to customers.

You will communicate product features, warranty information, and practical applications, and assist with upselling related products and promotions. Bilingual Spanish is a plus and knowledge of construction products is preferred.