Construction Counter Sales Pro - Growth & Benefits

White Cap Supply Holdings, LLC.; Lake Havasu City (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

White Cap is seeking a Counter Sales Associate to support walk-in, phone, and will-call customers on-site. You will process orders, quote prices, and provide order information while demonstrating product knowledge and helping customers select solutions for construction projects.

The role emphasizes fast-paced, customer-facing work with opportunities to upsell, manage multiple priorities, and collaborate with a team. On-site position with competitive benefits and growth potential.

Qualifications

• Proven ability to deliver exceptional customer service in a fast-paced, customer-facing environment.
• Experience with sales order systems or ERP platforms (Oracle or similar).
• Demonstrated ability to identify customer needs, recommend solutions, and support upselling or cross-selling opportunities.
• Working knowledge of construction, industrial, or contractor-focused product lines, or the ability to quickly learn technical product applications.
• Ability to manage multiple priorities with a high level of accuracy, including order entry, follow-up, and issue resolution.
• Strong communication skills, with the ability to build relationships and resolve customer concerns effectively.
• Team-oriented mindset with a proactive approach to problem-solving; bilingual (Spanish/English) preferred.

Responsibilities

• Demonstrates exceptional customer service to walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications; provides technical advice and troubleshoots as needed.
• Upsells by identifying related products and informing customers of promotions.
• Performs other duties as assigned.

Skills

Customer service

Sales

Order entry

Communication

Bilingual (Spanish/English)

Tools

Oracle ERP

Job description

White Cap is seeking a Counter Sales Associate to support walk-in, phone, and will-call customers on-site. You will process orders, quote prices, and provide order information while demonstrating product knowledge and helping customers select solutions for construction projects.

The role emphasizes fast-paced, customer-facing work with opportunities to upsell, manage multiple priorities, and collaborate with a team. On-site position with competitive benefits and growth potential.