Counter Sales Pro: Customer Service & Tech Advice

Whitecap; Louisville (KY); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Tuition reimbursement

Paid maternity leave

Job summary

White Cap in Louisville, KY is hiring immediately for a Counter Sales Associate. You will assist walk-in, phone, and will-call customers, process orders, quote prices, and provide product information to customers.

Requires strong customer service, knowledge of products, and Spanish proficiency. This on-site role offers comprehensive benefits and opportunities for growth in a growing company.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to walk-in, phone, and will-call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications, provides technical advice and helps resolve customer problems.
• Upsells by identifying related products and informing customers of promotions.
• Performs other duties as assigned.

Skills

Customer service

Sales experience

Spanish language

Tools

Oracle

Job description

White Cap in Louisville, KY is hiring immediately for a Counter Sales Associate. You will assist walk-in, phone, and will-call customers, process orders, quote prices, and provide product information to customers.

Requires strong customer service, knowledge of products, and Spanish proficiency. This on-site role offers comprehensive benefits and opportunities for growth in a growing company.