Counter Sales Pro – Construction Supplies & Service

Whitecap; Fairdale (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) match

Tuition reimbursement

Paid time off

Great Place to Work

Job summary

White Cap in Kentucky is hiring a Counter Sales Associate to serve customers, process orders, and provide product guidance at our on-site location.

This role emphasizes exceptional customer service, upselling related products, and offering technical advice to walk-in, phone, and will-call customers.

Spanish language ability is preferred, and the team benefits from a comprehensive package including medical, dental, vision, a 401(k) match, and generous time off.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.

Skills

Customer service

Sales

Construction knowledge

Spanish language proficiency

Tools

Oracle

Job description

White Cap in Kentucky is hiring a Counter Sales Associate to serve customers, process orders, and provide product guidance at our on-site location.

This role emphasizes exceptional customer service, upselling related products, and offering technical advice to walk-in, phone, and will-call customers.

Spanish language ability is preferred, and the team benefits from a comprehensive package including medical, dental, vision, a 401(k) match, and generous time off.