Construction Counter Sales Specialist

White Cap Supply Holdings, LLC.; San Francisco (CA); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

White Cap is hiring a Counter Sales Associate on-site in California. The role focuses on delivering exceptional customer service to walk-in, phone, and will-call customers, processing and quoting orders, and providing product knowledge and assistance to resolve customer issues.

Preferred qualifications include experience with sales order software (Oracle), knowledge of construction products, and Spanish language proficiency.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order computer software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Skills

Customer service

Upselling

Communication

Tools

Oracle

Job description

White Cap is hiring a Counter Sales Associate on-site in California. The role focuses on delivering exceptional customer service to walk-in, phone, and will-call customers, processing and quoting orders, and providing product knowledge and assistance to resolve customer issues.

Preferred qualifications include experience with sales order software (Oracle), knowledge of construction products, and Spanish language proficiency.