Broadband Dispatch Specialist

Astound; Waldport (OR); Presencial; USD 25.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401k match

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Floating holidays

Holidays

Sick leave

Tuition reimbursement

Employee discount

Descripción de la vacante

Astound is a leading provider of internet, WiFi, mobile, and TV services, delivering reliable connectivity and innovative digital experiences. This role supports field operations by coordinating technician routes, communicating with teams, and performing pre- and post-installation checks to ensure customer satisfaction.

Applicants should have a high school diploma, strong communication, and familiarity with Microsoft Office and G-Suite.

Formación

• Minimum high school diploma or equivalent.
• 0 years of experience required.
• Proficiency with Microsoft Office and G-Suite.
• Strong written and verbal communication skills.

Responsabilidades

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.

Conocimientos

Effective communication

Microsoft Office

G-Suite

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

G-Suite

Descripción del empleo

Astound is a leading provider of internet, WiFi, mobile, and TV services, delivering reliable connectivity and innovative digital experiences. This role supports field operations by coordinating technician routes, communicating with teams, and performing pre- and post-installation checks to ensure customer satisfaction.

Applicants should have a high school diploma, strong communication, and familiarity with Microsoft Office and G-Suite.