Connected Home Retail Sales & Service Pro

Asurion Insurance Services; Bountiful (UT); On-site; USD 19,000 - 28,000; Full time

Job summary

Asurion Insurance Services in Bountiful, UT is seeking an in-store Customer Experience & Sales Associate to greet customers, answer inquiries, process check-ins, and educate shoppers on products and protection plans.

You will drive sales, maintain displays, support store operations, and help deliver friendly, efficient service while meeting performance goals. Flexible evenings, weekends, and holidays are required to succeed.

Qualifications

• Experience in customer service or retail preferred.
• Strong communication and interpersonal skills.
• Comfortable in a fast-paced sales environment.
• Ability to multitask and manage customer interactions professionally.
• Basic technical aptitude and willingness to learn products.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Greet customers and provide a welcoming, professional in-store experience.
• Answer calls and assist customers with service inquiries, pricing, and product information.
• Manage customer check-in and check-out processes accurately and efficiently.
• Educate customers on products, services, warranties, and available solutions.
• Support customer satisfaction initiatives and encourage positive reviews, resolving escalations with professionalism.
• Build customer loyalty through consistent, high-quality interactions on every visit.
• Drive sales of retail products and services including protection plans and accessories.
• Identify customer needs and recommend appropriate products and solutions.
• Maintain and merchandise displays and retail presentation standards.
• Generate and follow up on customer leads and sales opportunities.
• Meet or exceed individual sales and performance goals.
• Assist with daily front-of-house operations and store organization.
• Maintain accurate customer records and transaction documentation.
• Support inventory awareness and retail readiness standards.
• Collaborate with repair technicians and store leadership for smooth handoffs.

Skills

Customer service

Communication

Sales

Multitasking

Technical aptitude

Flexible schedule

Tools

POS systems

Job description

Asurion Insurance Services in Bountiful, UT is seeking an in-store Customer Experience & Sales Associate to greet customers, answer inquiries, process check-ins, and educate shoppers on products and protection plans.

You will drive sales, maintain displays, support store operations, and help deliver friendly, efficient service while meeting performance goals. Flexible evenings, weekends, and holidays are required to succeed.