In-Store Tech Sales & Service Specialist

Asurion Insurance Services; United States; On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Performance-based incentives

Job summary

Asurion Insurance Services is seeking a customer-focused individual for an in-store role. The position emphasizes greeting customers, answering inquiries, processing check-ins/outs, and educating customers on products, warranties, and solutions.

You will support satisfaction initiatives and work to build loyalty on every visit. The role includes driving sales of protection plans and accessories, identifying customer needs, maintaining displays, and ensuring smooth handoffs with technicians and

Qualifications

• Previous customer service or retail sales experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced, sales-driven environment.

Responsibilities

• Greet customers with a welcoming, professional in-store experience.
• Answer incoming calls and assist with service inquiries and pricing.
• Manage customer check-in and check-out processes accurately.
• Educate customers on products, warranties, and solutions.
• Support customer satisfaction initiatives and resolve escalations.
• Build loyalty through high-quality interactions on every visit.
• Drive sales of retail products and protection plans.
• Identify customer needs and recommend appropriate products.
• Maintain merchandise displays and retail presentation standards.
• Generate leads and follow up on sales opportunities.
• Meet or exceed individual sales and performance goals.
• Assist with daily front-of-house tasks and store organization.
• Collaborate with repair technicians and store leadership for smooth handoffs.

Job description

Asurion Insurance Services is seeking a customer-focused individual for an in-store role. The position emphasizes greeting customers, answering inquiries, processing check-ins/outs, and educating customers on products, warranties, and solutions.

You will support satisfaction initiatives and work to build loyalty on every visit. The role includes driving sales of protection plans and accessories, identifying customer needs, maintaining displays, and ensuring smooth handoffs with technicians and