Conference & Events Hospitality Specialist

RR Donnelley; Washington (District of Columbia); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Life insurance

Tuition assistance

Parental leave

Job summary

RR Donnelley is seeking a Hospitality Associate to provide on-site hospitality and catering support at a client site, including conference room setup, reception assistance, and general office duties. Shift is Monday–Friday, 9:00am–6:00pm, with duties spanning room setup, beverage service, inventory management, and vendor liaison.

The role requires strong customer service, organizational skills, and the ability to work in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year professional experience preferably in hospitality, restaurant or housekeeping industry.
• Able to make independent decisions that conform to business needs and policy.
• Strong interpersonal communication skills required.
• Excellent organizational skills required.
• Must be able to meet deadlines and complete all projects in a timely manner.
• Strong attention to detail is required.
• Must work well in a team environment.
• Professional attire and demeanor required.
• Good problem-solving skills, with the ability and understanding of when to elevate a problem to a supervisory level.
• Ability to work in a fast paced, high-energy environment.
• Ability to work on multiple projects simultaneously.
• Ability to operate basic audio/visual equipment.
• Ability to anticipate client’s needs for meetings and events.
• Must be self-motivated with a positive can-do attitude.
• Proven customer service skills are required to create, maintain and enhance customer relationships.

Responsibilities

• Check conference room and meeting schedule and note changes for accurate setup.
• Set up conference rooms with AV equipment, food, beverages, utensils, ice, etc.
• Clean up conference rooms and return items to vendors.
• Prepare coffee and beverages in assigned kitchens each morning.
• Maintain inventory of catering supplies and order as needed.
• Place orders for food and beverages for meetings.
• Coordinate with vendors to ensure competitive pricing.
• Assist in training new hires.
• Answer telephone in Office Services center.
• Adhere to company and client site policies.

Skills

Hospitality

Customer service

Interpersonal communication

Organizational skills

Multitasking

Attention to detail

Audio/visual equipment

Education

High school diploma or equivalent

Tools

Audio/visual equipment

Job description

RR Donnelley is seeking a Hospitality Associate to provide on-site hospitality and catering support at a client site, including conference room setup, reception assistance, and general office duties. Shift is Monday–Friday, 9:00am–6:00pm, with duties spanning room setup, beverage service, inventory management, and vendor liaison.

The role requires strong customer service, organizational skills, and the ability to work in a fast-paced environment.