Conference & Hospitality Services Associate

RR Donnelley & Sons; Houston (TX); On-site; USD 19,000 - 28,000; Full time

Job summary

RR Donnelley & Sons in Houston, TX is seeking a Hospitality Associate to provide on-site hospitality and catering services, conference room setup, and reception support. The role includes coordinating with clients, vendors, and internal teams to ensure smooth meetings and events.

The ideal candidate has 1+ year in hospitality-related roles, strong organizational and communication skills, and the ability to work in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of professional hospitality, restaurant or housekeeping experience.
• Ability to make independent decisions per business needs and policy.
• Strong interpersonal and written communication skills.
• Excellent organizational skills and ability to meet deadlines.
• Attention to detail and teamwork.
• Professional attire and demeanor required.
• Ability to work in a fast-paced, high-energy environment.
• Ability to handle multiple projects simultaneously.
• Experience with basic audio/visual equipment is a plus.

Responsibilities

• Check conference room and meeting schedule; note changes for accurate setup.
• Set up conference rooms per client request (A/V, food, beverages, utensils).
• Clean up conference rooms and return items to vendors as needed.
• Prepare coffee and beverages in assigned kitchens each morning.
• Maintain pantry and kitchen cleanliness; restock as needed.
• Communicate with supervisor on meeting request concerns or deadlines.
• Manage catering supplies inventory and reorder as needed.
• Place orders for food and beverages for meetings.
• Coordinate with vendors to ensure competitive pricing and vetting.
• Assist in training new hires and prioritizing workflow.
• Contribute ideas for process improvement.
• Answer phone in Office Services; adhere to policies.
• Use equipment and supplies cost-effectively; lift up to 50 lbs.

Skills

Interpersonal communication

Organizational skills

Deadline management

Attention to detail

Teamwork

Professional attire

Written communication

Problem solving

Multi-project handling

Audio/visual equipment

Phone etiquette

Self-motivation

Customer service

Light lifting up to 50 lbs

Education

High school diploma or equivalent

Job description

RR Donnelley & Sons in Houston, TX is seeking a Hospitality Associate to provide on-site hospitality and catering services, conference room setup, and reception support. The role includes coordinating with clients, vendors, and internal teams to ensure smooth meetings and events.

The ideal candidate has 1+ year in hospitality-related roles, strong organizational and communication skills, and the ability to work in a fast-paced environment.