Hospitality Operations & Workflow Coordinator

RR Donnelley & Sons; Chicago (IL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

401(k) with company match

Life insurance

Parental leave

Tuition assistance

Job summary

RR Donnelley & Sons is seeking a Workflow Coordinator for Office Services to coordinate workflow across reprographics, mail services, intake, hospitality, facilities, and reception. The role supports other back-office services as needed, ensuring timely, accurate outputs and strong client relationships.

The position requires a high school diploma, 3+ years in office services, and solid MS Office skills. Candidates should be detail-oriented, proactive, and able to lift up to 50 lbs as needed.

Qualifications

• High school diploma or equivalent.
• Three years’ experience in office services preferred in a legal, banking or large corporate environment.
• Experience directing workflow to meet deadlines in fast-paced settings.
• Intermediate computer skills, generally Microsoft Office.
• Familiar with mail, reprographics, or other admin support services.
• Strong customer service and professional communication abilities.

Responsibilities

• Coordinate workflow within the team, prioritizing jobs and delegating duties to associates.
• Assist the team in completing large or more complex jobs with high volumes of requests.
• Ensure team provides outstanding service to client and maintains relationships.
• Elevate operational problems to Lead, Supervisor or Manager immediately.
• Produce required reports on schedule and manage job intake as prescribed by manager.

Skills

Customer service

Microsoft Office

Communication

Attention to detail

Problem solving

Teamwork

Education

High school diploma or equivalent

Tools

Reprographics equipment

Mail equipment

Digital equipment

Office hardware/software

Job description

RR Donnelley & Sons is seeking a Workflow Coordinator for Office Services to coordinate workflow across reprographics, mail services, intake, hospitality, facilities, and reception. The role supports other back-office services as needed, ensuring timely, accurate outputs and strong client relationships.

The position requires a high school diploma, 3+ years in office services, and solid MS Office skills. Candidates should be detail-oriented, proactive, and able to lift up to 50 lbs as needed.