Conference & Events Experience Lead

Willow-Bridge-Property-Compan; Washington (District of Columbia); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Job summary

Lincoln Property Company in Washington, DC, seeks a Conference & Events Coordinator to support daily operations of conference and event spaces, coordinate room reservations, contracts, catering, AV, and client communications, and ensure an exceptional experience for tenants and guests.

The ideal candidate has 3+ years in hospitality or event coordination, a customer service mindset, and strong organizational skills to work effectively in a collaborative team environment.

Qualifications

• Must have a minimum high school education. Associates, B.A. or B.S. college degree preferred
• 3+ years of experience in conference services, hospitality, event management, property management support, or a related customer-facing role.
• Highly organized with strong attention to detail and ability to manage multiple priorities simultaneously.
• Hospitality industry experience.
• Experience managing conference centers, meeting spaces, or event venues.
• Knowledge of conference room reservation systems and event management processes.
• Experience coordinating catering, audiovisual services, and event logistics.
• Familiarity with commercial property management environments.

Responsibilities

• Coordinate the scheduling and operation of conference rooms, ensuring efficient utilization and exceptional customer service.
• Manage room reservations, rental agreements, and event contracts.
• Serve as the primary point of contact for conference room clients, tenants, and guests.
• Arrange room setups and ensure all meeting requirements are fulfilled prior to events.
• Coordinate catering services, special requests, and event logistics.
• Partner with audiovisual and technical support providers to ensure equipment is functioning properly and client needs are met.
• Conduct pre-event planning and post-event follow-up to maintain a high-quality customer experience.
• Monitor conference room readiness, cleanliness, and presentation standards.
• Help facilitate a positive guest experience before, during, and after events.
• Compile, review and process billings and other misc. charges
• Collaborate with team members, vendors, and service providers to ensure smooth building and event operations.

Skills

Customer service mindset

Organizational skills

Collaborative teamwork

Relationship building

Education

High school education minimum

Associates/B.A./B.S. preferred

Tools

Reservation systems

Event management processes

Job description

Lincoln Property Company in Washington, DC, seeks a Conference & Events Coordinator to support daily operations of conference and event spaces, coordinate room reservations, contracts, catering, AV, and client communications, and ensure an exceptional experience for tenants and guests.

The ideal candidate has 3+ years in hospitality or event coordination, a customer service mindset, and strong organizational skills to work effectively in a collaborative team environment.