Tenant Services & Experience Coordinator

Socket.dev; Arlington (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Job summary

Lincoln Property Company in Arlington, VA is seeking a Tenant Services Coordinator to elevate tenant experience and support occupancy goals. This 100% in-office role involves handling tenant communication, invoices, move-ins, and event coordination, with a focus on timely problem resolution.

The position requires organizational skills, basic math ability, and proficiency with MS Office. Applicants must be authorized to work in the U.S. without sponsorship now or in the future.

Qualifications

• High School Diploma/GED or equivalent experience; Bachelor's Degree preferred.
• Proficient with Microsoft Office Suite.
• Ability to calculate percentages, discounts, and markups.
• Strong organizational and inquisitive mindset.
• Excellent communication with tenants, vendors, and team members.
• Authorized to work in the United States without visa sponsorship now or in the future.

Responsibilities

• Assist the team with administrative tasks including answering phones and maintaining files.
• Manage the work order system and assist with emergency procedures and fire drill preparations.
• Process and code invoices; assist with tenant billbacks and readings.
• Respond to tenant needs and coordinate with staff to resolve issues promptly.
• Coordinate move-in/move-out documentation and review COIs for accuracy.
• Maintain tenant contact lists and support tenant events and conference center reservations.
• Contribute to process improvements in tenant outreach programs.
• Perform other duties as assigned.

Skills

Organizational skills

Communication skills

Basic math

Education

High School Diploma/GED

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Lincoln Property Company in Arlington, VA is seeking a Tenant Services Coordinator to elevate tenant experience and support occupancy goals. This 100% in-office role involves handling tenant communication, invoices, move-ins, and event coordination, with a focus on timely problem resolution.

The position requires organizational skills, basic math ability, and proficiency with MS Office. Applicants must be authorized to work in the U.S. without sponsorship now or in the future.