Conference & Catering Services Associate

RR Donnelley & Sons; Los Angeles (CA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Job summary

RR Donnelley & Sons seeks a Hospitality Associate to deliver on-site hospitality and catering services at a client site, including conference-room setup, reception assistance, and general office support. Responsibilities include managing meeting logistics, setting up AV and catering, and coordinating with vendors.

This role requires strong customer service, excellent communication, and the ability to thrive in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• 1+ year experience in hospitality, restaurant or housekeeping preferred.
• Ability to make independent decisions per business needs and policy.
• Strong interpersonal communication skills required.
• Excellent organizational skills required.
• Meet deadlines and complete all projects timely.
• Strong attention to detail and team orientation.
• Professional attire and demeanor.
• Good written communication.
• Strong problem-solving skills and escalate when needed.
• Ability to work in a fast-paced, high-energy environment.
• Ability to manage multiple projects simultaneously.
• Operate basic audio/visual equipment.
• Professional telephone demeanor.
• Anticipate client needs for meetings and events.
• Self-motivated with a positive can-do attitude.
• Proven customer service skills.

Responsibilities

• Set up conference rooms per client requests, including AV equipment, food, beverages, utensils, ice, etc.
• Check and update meeting schedules to ensure accurate room setup.
• Clean up rooms after use and return items to vendors.
• Prepare coffee and beverages in assigned kitchens each morning.
• Maintain pantry and coffee areas throughout the day.
• Coordinate with supervisor/ client on meeting requests and deadlines.
• Manage catering supplies inventory and place orders as needed.
• Procure food/beverage orders for meetings; liaise with vendors.
• Ensure competitive pricing and vet vendors quarterly.
• Assist in training new hires and prioritizing workflow.
• Contribute process improvement ideas and support reception as needed.

Skills

Interpersonal communication

Organizational skills

Deadline management

Teamwork

Written communication

Problem solving

Self-motivation

Professional demeanor

Attention to detail

Multitasking

Customer service

Telephone etiquette

Education

High school diploma or equivalent

Tools

Audio/Visual equipment

Job description

RR Donnelley & Sons seeks a Hospitality Associate to deliver on-site hospitality and catering services at a client site, including conference-room setup, reception assistance, and general office support. Responsibilities include managing meeting logistics, setting up AV and catering, and coordinating with vendors.

This role requires strong customer service, excellent communication, and the ability to thrive in a fast-paced environment.