Condo Community GM | Leadership, Budgets & Operations

Associa; Washington (District of Columbia); On-site; USD 75,000 - 85,000; Full time

Job summary

Associa, a leader in community management with over 225 branch offices, is hiring a General Manager for its condominium community in NW Washington, DC. The role oversees policy implementation, budgeting, vendor management and board relations.

Candidates need 2+ years of community association experience and should be willing to obtain CMCA/AMS/PCAM certifications. Strong communication and financial interpretation, plus project management, are essential.

Qualifications

• 2+ years of community association experience.
• Knowledge of the Association Board, the General Manager, and how those roles interface with homeowners requests.
• Willingness to obtain CMCA, AMS, or PCAM (company paid).
• Customer service driven and team oriented.
• Takes ownership with proactive communication and solutions to improve processes and reduce expenses.
• Ability to interpret financials and create budgets (Balance Sheet, Income Statement, etc).
• Effective project management skills and ability to manage multiple projects.
• Excellent written and spoken communication with conflict resolution.

Responsibilities

• Implement Board policy and directives within the scope of the management agreement.
• Walk and inspect the community; ensure maintenance and compliance with Code, Rules & Regulations.
• Issue violation notices to homeowners and follow up for corrections.
• Meet homeowners, residents, Board members, vendors and contractors.
• Research and respond to inquiries in person, by phone, and email.
• Data entry and update information in the database; record and track documents.
• Create and manage budgets; review financial reports and reserves.
• Submit RFPs, manage bidding and vendor selection, and develop vendor relationships.
• Prioritize maintenance requests and coordinate vendors for onsite work.
• Prepare board packages; coordinate and schedule board meetings.
• Create and send weekly communications to homeowners about maintenance, guidelines, and events.
• Assist homeowners with architectural review forms and follow-up with Board decisions.
• Other projects as assigned.

Skills

Customer service

Team orientation

Proactive communication

Problem solving

Education

CMCA certification

AMS certification

PCAM certification

Job description

Associa, a leader in community management with over 225 branch offices, is hiring a General Manager for its condominium community in NW Washington, DC. The role oversees policy implementation, budgeting, vendor management and board relations.

Candidates need 2+ years of community association experience and should be willing to obtain CMCA/AMS/PCAM certifications. Strong communication and financial interpretation, plus project management, are essential.