Community Association Manager: HOA & Condo Operations Lead

Associa; Ocean City (MD); On-site; USD 55,000 - 60,000; Full time

Job summary

Associa—Community Association Manager role based at the corporate office in Ocean City, MD—oversees a portfolio of HOA and condominium communities. You will partner with Boards and onsite staff to ensure well-maintained communities and manage daily operations including administration, maintenance, capital projects, and budgets.

Daily duties include responding to inquiries, conducting site inspections, coordinating vendors, informing homeowners of news, reviewing finances, and facilitating board

Qualifications

• High school diploma or GED and a valid driver’s license.
• Customer service oriented with proactive communication.
• Ability to manage multiple projects, prioritize tasks and manage time.
• Organized, detail-oriented and self-directed with strong follow-up.

Responsibilities

• Respond to inquiries by phone, email, and in-person.
• Conduct community walk-throughs and site inspections.
• Meet homeowners, visitors, contractors, and vendors.
• Source maintenance vendors, negotiate vendor contracts, and coordinate vendors onsite.
• Update homeowners on community news, events, maintenance projects, and HOA notices by email, mass email, letters, and flyers.
• Review financials, create and manage budgets.
• Schedule and facilitate monthly, quarterly, and yearly board meetings.
• Coordinate architectural review requests.
• Other projects as assigned.

Skills

Customer service

Team orientation

Communication

Time management

Organizational skills

Follow-up

Education

High school diploma or GED

Job description

Associa—Community Association Manager role based at the corporate office in Ocean City, MD—oversees a portfolio of HOA and condominium communities. You will partner with Boards and onsite staff to ensure well-maintained communities and manage daily operations including administration, maintenance, capital projects, and budgets.

Daily duties include responding to inquiries, conducting site inspections, coordinating vendors, informing homeowners of news, reviewing finances, and facilitating board