Concierge Patient Access & Activation Specialist

My Psychiatrist, LLC; Town of Florida (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

PTO + paid holidays

Job summary

My Psychiatrist, LLC in Florida seeks a Patient Access Specialist to manage patient inquiries and convert leads into appointments. This role requires strong communication skills and a focus on delivering a high-touch experience while maintaining operational precision.

Ideal candidates have at least 2 years of experience in patient access or similar roles. Competitive compensation and benefits, including medical insurance and 401(k), are offered along with growth opportunities in the organization.

Qualifications

• 2+ years of experience in patient access or intake coordination.
• Proven ability to handle objections and convert leads.
• Strong communication skills.

Responsibilities

• Manage inbound and outbound patient inquiries.
• Convert leads into scheduled appointments.
• Deliver a high-touch patient experience.

Skills

Communication and relationship-building

Emotional intelligence

Attention to detail

Multi-tasking

Tools

HubSpot

CRM systems

Job description

My Psychiatrist, LLC in Florida seeks a Patient Access Specialist to manage patient inquiries and convert leads into appointments. This role requires strong communication skills and a focus on delivering a high-touch experience while maintaining operational precision.

Ideal candidates have at least 2 years of experience in patient access or similar roles. Competitive compensation and benefits, including medical insurance and 401(k), are offered along with growth opportunities in the organization.